Nicole Pattison
Indianapolis,IN
Summary
Dynamic Business Office Manager at Magnolia Springs Southpointe with expertise in accounts receivable and human resources. Proven track record in regulatory compliance and team leadership, enhancing operational efficiency. Adept at fostering customer relations and executing marketing strategies, driving successful outcomes in diverse environments. Committed to excellence and continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Office Manager
Magnolia Springs Southpointe
Indianapolis, IN
07.2015 - Current
- Executed all statements and managed accounts receivable for residents, including lease signings.
- Oversaw HR functions for line staff, encompassing payroll, new hire documentation, and workers' compensation.
- Supported various departments as needed, including activities, marketing, resident services, and food service.
- Conducted building tours and discussed community living with prospective residents as part of director team.
- Managed administration and accounting for the building, regularly auditing files for compliance.
- Served as licensed Indiana notary for residents, employees, and family members.
50/50 Raffle Seller
Indianapolis Colts
Indianapolis, IN
08.2019 - 04.2020
- Sell 50/50 Raffle tickets for the Colts Foundation or special foundation selected at each game.
- Count money twice during shifts and turn in the correct amount.
- Stand for long periods of time.
Division Operations Coordinator, Assistant to Director, and Intake Specialist II - Medical Equipment
Owens Healthcare
Redding, CA
01.2013 - 07.2015
- Compile and maintain an updated Performance Improvement binder for Medical Equipment and Infusion Pharmacy.
- Coordinate projects related to construction and updates at Owens warehouse in Redding.
- Initiate and manage a new Home Assessment program.
- Manage inventory for Owens showroom - order, receive, and set up delivery.
- Set up, send, and rerun sales orders for all incontinence patients.
- Assist in managing the warehouse alongside the Director of Medical Equipment.
- Conduct interviews, hiring, and onboarding for medical equipment positions.
- Support marketing and promotion of products.
- Assist the Director of Medical Equipment with various needs.
- Count money and set up POS systems each morning.
- Perform assessments, sizing, fittings, and ordering for Dr. Comfort shoes.
Production Assistant
KRCR
Redding, CA
07.2013 - 10.2014
- Serve as audio technician for morning news broadcasts and fill in for audio and video tech as needed.
- Edit promotional materials for various shows including Ellen and post videos from the day.
Executive Assistant
Sony Pictures - Screen Gems Marketing and Stage 6 Films Production
Culver City, CA
02.2008 - 03.2011
- Manage communications and scheduling for multiple executives and maintain financial records.
- Arrange domestic travel for executives and management teams, managing office supply orders.
- Maintain close communication with the Spent & Committed Program to fulfill accounts payable obligations.
- Hire, train, and mentor interns.
- Handle ad hoc projects, including urgent errands; watermark scripts; assist with art direction for trailers, TV spots, and print; conduct daily roll calls; proofread scripts and manage confidential documentation control.
Education
Bachelor of Science - Kinesiology
Indiana University
Bloomington, United States01.2003
Skills
- Administrative management
- Accounts receivable and payroll
- Human resources and training
- Project and operations management
- Inventory oversight and control
- Event coordination and facilitation
- Effective communication skills
- Customer service and relations
- File systems maintenance
- Regulatory compliance expertise
- Team leadership and collaboration
- Attention to detail and accuracy
- Time management and scheduling
- Public speaking and presentation design
- Office administration support
- Expense tracking and reporting
- Contract negotiation and monitoring
- Vendor engagement strategies
- Business operations analysis
- Database administration and management
- Proposal writing and documentation preparation
- Financial administration and planning
- Creative direction in multimedia production
- Talent acquisition and recruitment strategies
- Script development and editing skills
- Marketing strategy and execution
Affiliations
- Spartan Races
- Alzheimer's Fundraising
- Tennis
- Dancing
- Pure Barr
Certification
- CPR
- First Aid
- Indiana Notary
Websites
References
References available upon request.
Timeline
50/50 Raffle Seller
Indianapolis Colts
08.2019 - 04.2020
Business Office Manager
Magnolia Springs Southpointe
07.2015 - Current
Production Assistant
KRCR
07.2013 - 10.2014
Division Operations Coordinator, Assistant to Director, and Intake Specialist II - Medical Equipment
Owens Healthcare
01.2013 - 07.2015
Executive Assistant
Sony Pictures - Screen Gems Marketing and Stage 6 Films Production
02.2008 - 03.2011
Bachelor of Science - Kinesiology
Indiana University
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