Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Pazdan

San Luis Obispo,CA

Summary

Dynamic business owner with a track record of developing comprehensive elder placement strategies. Skilled in operations management, documentation, and hiring, contributing to improved service delivery and client satisfaction rates.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Owner/Operator

Elder Placement Professionals
01.2007 - Current
  • Developed and implemented comprehensive elder placement strategies to enhance client satisfaction.
  • Established partnerships with healthcare providers to streamline referral processes and improve service delivery.
  • Oversaw daily operations, ensuring compliance with industry regulations and best practices in elder care placement.
  • Trained and mentored staff on effective communication techniques for interacting with families and clients.
  • Developed tailored care plans for clients to ensure optimal placement and support.
  • Established partnerships with local healthcare providers to improve referral processes and client access.
  • Analyzed client feedback to refine services and improve overall satisfaction rates.
  • Streamlined operational workflows, enhancing efficiency in client intake and placement procedures.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Education

Bachelor of Science - Business

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-2003

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Certification

CSA Certified Senior Advisor 2007

Timeline

Owner/Operator

Elder Placement Professionals
01.2007 - Current

Bachelor of Science - Business

California Polytechnic State University, San Luis Obispo
Nicole Pazdan