Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Pedersen

Summary

Hardworking and results-driven professional bartender with extensive experience in high-volume establishments like Oskar Blues Homemade Solids & Liquids. Proven ability to enhance customer satisfaction through exceptional service and strong communication skills. Adept at upselling and implementing efficient processes, consistently maximizing sales and ensuring a positive dining experience.

Overview

7
7
years of professional experience

Work History

Bartender/Server

Oskar Blues Homemade Solids & Liquids
08.2024 - 08.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender/Server

The Passenger
10.2023 - 08.2024
  • Prepared and served beer, wine, and cocktails to customers
  • Ensured bar was prepped and stocked with all inventory needed for shift including
  • Demonstrated an ability to work in a high volume, fast-paced environment and to serve multiple customers at once with ease
  • Find, implement, and hone new processes and strategies to raise bar efficiency and service quality
  • Maintained a clean workspace per all safety standards and regulations

Lead Server

JP's Cuisine
08.2023 - 10.2023
  • Managed daily operations, including opening and closing duties
  • Developed and implemented innovative strategies to maximize customer experience
  • Expertly handled customer service issues to ensure customer satisfaction
  • Collaborated with kitchen staff to ensure timely food delivery
  • Developed a thorough understanding of menu items to answer customer questions

Assistant General Manager

Mici's Handcrafted Italian
11.2021 - 05.2023
  • Lead front-of-house team to ensure restaurant service to running smoothly and adhering to company standards
  • Complete weekly inventory of all store products and ingredients, biweekly food orders to ensure restaurant has all product needed for service
  • Hire, train, and schedule staff
  • Solve all customer issues while adhering to company standard

Front Of House Manager

Salvatore's Cucina
11.2018 - 06.2021
  • Schedule and oversee FOH staff
  • Managed daily operations of restaurant
  • Ensured all customer orders are correct and up to company standard
  • Fit in where needed during service

Education

A.S - Environmental Science

Ocean County College
Toms River, NJ
06-2020

Skills

  • Able to work in a fast paced, high volume environment
  • Skilled in customer service experience
  • Strong sales, communication, and people skills
  • Friendly, positive, and hardworking demeanor

Timeline

Bartender/Server

Oskar Blues Homemade Solids & Liquids
08.2024 - 08.2025

Bartender/Server

The Passenger
10.2023 - 08.2024

Lead Server

JP's Cuisine
08.2023 - 10.2023

Assistant General Manager

Mici's Handcrafted Italian
11.2021 - 05.2023

Front Of House Manager

Salvatore's Cucina
11.2018 - 06.2021

A.S - Environmental Science

Ocean County College

Similar Profiles

CREATE PROFILE
Nicole Pedersen