Nicole Penrose
Arlington,VA
Summary
Dynamic Business Process Architecture Specialist skilled in data analysis, risk management, and stakeholder engagement. Successfully led cross-functional teams to optimize processes and improve release planning, achieving measurable improvements in project delivery and team alignment.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Business Process Architecture Specialist
Accenture Federal Services
Arlington, VA
12.2023 - Current
- Defined and executed end-to-end technical project management, including scope definition, milestone tracking, dependency management, delivery/quality monitoring, and risk mitigation.
- Developed a high-impact change-tracking framework for platform and infrastructure enhancements, increasing visibility into dependencies, and improving release planning.
- Streamlined the Solution Review Process (SRP) with a Kanban workflow, improving team efficiency, and cross-functional alignment.
- Led the daily leadership agenda and Change Advisory Board calls, aligning engineering, architecture, and operations teams on deployment decisions and risk mitigation.
- Launched a manual change tracking system, enhancing deployment accountability, documentation accuracy, and reducing release cycle risk.
- Designed and implemented a scalable release management operating model for six Shared Services applications (AVS, FTS, API Dashboard, Transaction Logging, Kafka, Batch Admin), improving throughput and adoption across teams.
- Mentored colleagues on priority setting and strategic planning using goal-based frameworks, aligning technical work with business objectives.
Management Consultant Senior Analyst
Accenture Federal Services
Arlington , VA
12.2022 - 12.2023
- Owned scope tracking and resource planning across complex engineering workstreams, improving delivery predictability and leadership confidence through clear reporting on team capacity and project progress.
- Facilitated Scrum of Scrums to align engineering and architecture teams, accelerating issue resolution, and improving milestone tracking across multiple workstreams.
- Coordinated PI Planning for a health portfolio client, ensuring user stories, dependencies, and architecture initiatives were clearly defined for efficient execution.
- Increased Technical Architecture team throughput by proactively resolving blockers, clarifying ownership, and mapping work across legacy systems and modernization efforts.
- Designed and managed a structured ticketing process for a technical migration, expanding from 4 AWS accounts to 21 application accounts, enabling scalable dependency tracking, clear ownership, and predictable closure status.
- Streamlined onboarding and documentation for new architecture team members, updating SOPs, and job aids to reduce ramp-up time and improve consistency of execution across engineering teams.
Management Consultant Delivery Analyst
Accenture Federal Services
Arlington, Virginia
01.2022 - 11.2022
- Generated detailed weekly and monthly delivery reports with near-perfect data accuracy, enhancing visibility into sprint progress, feature readiness, technical risks, and release timelines.
- Coordinated end-to-end software license procurement and compliance workflows, ensuring uninterrupted access to development tools, and preventing delays in engineering delivery.
- Built and maintained a centralized lifecycle tracker for 100+ software products (EOS/EOL, versions, POCs), enabling data-driven upgrade planning, and reducing technical debt exposure.
- Owned monthly release reporting and deployment coordination across multiple workstreams, supporting engineering leadership in resource prioritization and release scheduling decisions.
- Facilitated Agile ceremonies (stand-ups, backlog refinement, sprint planning/acceptance) as a SAFe 5 Practitioner and ICP holder, increasing engineering throughput and sprint velocity.
- Reported sprint status, blockers, risks, and deployment timelines to technical leadership in Scrum of Scrums, and stakeholder syncs, improving cross-team alignment and delivery predictability.
Business Devlopment Intern
Integrity Management Consulting
Tysons Corner, Virginia
05.2021 - 12.2021
- Conducted market analysis on competitors, customer needs, and industry trends.
- Conducted a detailed analysis of client requirements and industry standards to tailor proposal responses that positioned the company competitively.
- Worked with cross-functional teams to gather technical, pricing, and operational inputs to help secure new business opportunities.
- Helped maintain and update the proposal content library, improving efficiency and consistency for future RFP/RFI submissions.
Education
Bachelor of Science - Health Administration
James Madison University
Harrisonburg, VA12-2021
Skills
- Release management
- Change management
- Agile methodology
- Data analysis
- Strategic planning
- Process optimization
- Risk assessment
- Problem solving
- Risk management
- Stakeholder management
- Technical project management
Certification
AWS Certified AI Practitioner
Timeline
Business Process Architecture Specialist
Accenture Federal Services
12.2023 - Current
Management Consultant Senior Analyst
Accenture Federal Services
12.2022 - 12.2023
Management Consultant Delivery Analyst
Accenture Federal Services
01.2022 - 11.2022
Business Devlopment Intern
Integrity Management Consulting
05.2021 - 12.2021
Bachelor of Science - Health Administration
James Madison University