Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Perez

Phoenix,AZ

Summary

Competent BHT knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.

Overview

1
1
year of professional experience

Work History

Case Manager

Changes Healing Center
06.2023 - Current
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Facilitated individual and group sessions to promote positive behavior change for clients.

Behavioral Health Technician

Angel Heart Health Services
03.2023 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds to check on residents.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Performed client intake procedures according to internal standards for new admissions.
  • Searched resident belongings prior to and during stays.
  • Prepared and submitted daily [Type] reports to management.
  • Taught clients how to complete basic household chores and prepare food.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Took and monitored vital signs, administered medications, and managed patient behavior.

Behavioral Health Technician

Desert Cove Recovery
08.2022 - 02.2023
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds to check on residents.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Searched resident belongings prior to and during stays.
  • Taught clients how to complete basic household chores and prepare food.
  • Prepared and submitted daily [Type] reports to management.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Maintained patient records, documenting changes in patient condition.
  • Counseled and mentored clients on substance use and life choices.

Education

GED -

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
01.2018

Skills

  • Referral Coordination
  • Records Management
  • Individualized Counseling
  • Care Coordination
  • Performance Tracking
  • Group Therapy
  • Discharge Planning
  • Case Management
  • Patient Support
  • Community Outreach
  • Needs Assessment
  • Patient Needs Assessment
  • Direct Patient Care
  • Decision-Making
  • Treatment Planning
  • Crisis Intervention
  • Patient Assessments
  • Emotional Awareness
  • Community Resources
  • Organization and Multitasking
  • Patient Management
  • Case Needs Assessment
  • Problem-Solving
  • Resource Identification
  • Relationship Building
  • Positive Attitude
  • Ethical Decision-Making
  • Customer Service
  • Adaptability
  • Active Listening

Timeline

Case Manager

Changes Healing Center
06.2023 - Current

Behavioral Health Technician

Angel Heart Health Services
03.2023 - 06.2023

Behavioral Health Technician

Desert Cove Recovery
08.2022 - 02.2023

GED -

Maricopa Community Colleges - Rio Salado Community College

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Nicole Perez