Nicole Perry
Tallahassee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fingerprint Analyst
Florida Department Of Law Enforcement
01.2024 - Current
- Streamlined workflow processes through diligent organization and prioritization of caseloads.
- Enhanced case processing through detailed examination and comparison of fingerprints.
- Cultivated professional development by attending trainings, workshops, and meetings.
- Developed proficiency in various tools used within the field to enhance print visibility during examinations.
- Knowledgeable use of BIS, CCH, and Image API.
Shift Supervisor
Starbucks
08.2020 - 01.2024
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Conducted performance reviews and provided staff with feedback and guidance.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
Cashier
Publix
05.2019 - 03.2021
- Operated cash register to record transactions accurately and efficiently.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Legal Assistant
Norris Personal Injury Lawyers
07.2019 - 02.2020
- Communicated pertinent information to clients via phone, email, and mail.
- Conducted detailed client intakes and entered information into company database.
- Contacted clients to schedule appointments and discuss progress of cases.
- Conferred with clients and other involved parties to gather and track case information.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
Server
Renaissance Birmingham Ross Bridge
05.2018 - 04.2019
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
E-Commerce Attendant
Kroger
08.2016 - 05.2018
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Worked with customers to pack items according to specific desires and requirements.
- Managed timely and effective replacement of damaged or missing products.
Intern
ACLU Of MS
05.2017 - 08.2017
- Developed and maintained strong relationships with community resources for successful referrals.
- Served as comprehensive resource for clients, providing details on lawyers and community service arrangements.
- Gathered, organized and input information into digital database.
- Provided project progress updates and proposed solutions to issues.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Facilitated successful completion of projects from concept to launch.
Education
Associate of Science - Criminal Justice
Jefferson State Community College
Birmingham, AL12.2021
Bachelor of Arts - Political Science
Mississippi State University
Starkville, MS05.2018
Skills
- Negotiation and Conflict Resolution
- Guest Inquiries
- Adaptable Style
- Cash Handling Expertise
- Deductive Reasoning
- Administrative Duties
- Active Learning
- Reading Comprehension
- Creative Solutions
- Inventory Management
- Employee Coaching and Mentoring
Accomplishments
- Awarded Partner of the Quarter, August 2022
- Initiate of the Year, Phi Sigma Alpha Honor Fraternity 2015-2016
Certification
Certificated Paralegal-Auburn University 2019
Timeline
Fingerprint Analyst
Florida Department Of Law Enforcement
01.2024 - Current
Shift Supervisor
Starbucks
08.2020 - 01.2024
Legal Assistant
Norris Personal Injury Lawyers
07.2019 - 02.2020
Cashier
Publix
05.2019 - 03.2021
Server
Renaissance Birmingham Ross Bridge
05.2018 - 04.2019
Intern
ACLU Of MS
05.2017 - 08.2017
E-Commerce Attendant
Kroger
08.2016 - 05.2018
Associate of Science - Criminal Justice
Jefferson State Community College
Bachelor of Arts - Political Science
Mississippi State University
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