Nicole Persaud
JAMAICA
Summary
Reliable personal with experience at Qualfon, excelling in customer service and support. Proven ability to foster child development through creative learning and storytelling. Skilled in time management and team collaboration, ensuring exceptional service and satisfaction. Committed to enhancing customer experiences and nurturing young minds.
Overview
4
4
years of professional experience
Work History
Babysitter
Angelina Guevarra
Jamaica
12.2024 - Current
- Developing creative ways to encourage learning through everyday experiences.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Customer Service Representative
Qualfon
Georgetown
10.2023 - 02.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Retail Sales Associate Cashier
Hasan Variety
Georgetown
09.2021 - 07.2022
- Verified that all prices were accurate before ringing up purchases.
- Assisted customers in locating items within the store.
- Greeted customers and provided excellent customer service.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
Skills
- Child development and creative learning
- Meal preparation and snack planning
- Reading and storytelling
- Customer service and support
- Time management and organization
- Team collaboration and communication
- Product knowledge and display setup
- Stocking and inventory management
Languages
English
Professional
References
References available upon request.
Timeline
Babysitter
Angelina Guevarra
12.2024 - Current
Customer Service Representative
Qualfon
10.2023 - 02.2024
Retail Sales Associate Cashier
Hasan Variety
09.2021 - 07.2022
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