Nicole Peters
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, leadership and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
Work History
Registered Nurse
Lakeland Regional Health
02.2007 - 04.2019
- Nursing care for preterm and sick infants in a 30-bed level 3 NICU.
- Four years of Team Leader experience that consisted of managing a team of nurses, staffing, patient assignments, and ensuring positive customer service.
- Involved in the hiring process for RN's and support staff within my unit.
- Experienced and competent in transitioning newborns and attending high risk deliveries.
- Skilled at providing nursing care to infants with severe respiratory complications requiring mechanical ventilation, high-frequency oscillator, and/or nitric-oxide.
- Skilled at central line maintenance and administering high-risk medications to neonates.
- Cross-trained to mother/baby unit where I provided holistic nursing care to both mother and baby.
- Some knowledge of Labor and Delivery nursing, as well as fetal monitoring.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Before obtaining my license in February of 2007, I functioned as a Health Unit Coordinator within the NICU.
Registered Nurse
Tampa General Hospital
04.2008 - 12.2011
- Nursing care in a 90-bed level 3 NICU.
- Provided nursing care to infants of all acuities, including post-op patients.
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Health Unit Coordinator
Lakeland Regional Health
11.2002 - 12.2006
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with processing patient admissions, transfers and discharges.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Contributed to a welcoming environment for patients' families as the first point of contact at the reception desk.
Education
AS - Nursing
Polk State College
12.2006
Skills
- Leadership Training
- Patient assessments
- Medication and IV administration
- Patient and family advocacy
- Infection control measures
- Team coordination
Committees
- Lakeland Regional Health Women's Pavilion Committee (complete)
- Neonatal Skin Care Committee (complete)
- Hyper-bilirubinemia Protocol Committee (complete)
Recognition
Nominated for the annual Nursing Excellence Award in 2016
Timeline
Registered Nurse
Tampa General Hospital
04.2008 - 12.2011
Registered Nurse
Lakeland Regional Health
02.2007 - 04.2019
Health Unit Coordinator
Lakeland Regional Health
11.2002 - 12.2006
AS - Nursing
Polk State College
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