Nicole Peters
Staunton,VA
Summary
Resourceful Local Sort Supervisor known for high productivity and efficient task completion. Specialize in operational management, team leadership, and process optimization. Possess strong skills in communication, problem-solving, and time management which enable excellence in coordinating team efforts and improving workflow processes.
Overview
17
17
years of professional experience
Work History
Local Sort Supervisor
United Parcel Service, UPS
Fishersville, Virginia
09.2026 - Current
- Supervised local sorting operations to ensure timely package processing.
- Supervised, trained and evaluated staff performance on a regular basis.
- Trained new employees on safety protocols and standard operating procedures.
- Coordinated team assignments to optimize workflow efficiency.
- Organized resources in order to meet peak season demands by adjusting staff schedules accordingly.
- Monitored sorting equipment for proper functionality and reported issues promptly.
- Collaborated with management to implement process improvements for sorting tasks.
- Enforced company policies and procedures in a consistent manner.
- Collaborated with team members to increase sorting efficiency and accuracy.
- Conducted regular PCM training sessions to improve sorting techniques and safety practices.
- Provided constructive feedback on improvement areas to enhance team morale and productivity.
- Analyzed trends from previous years' data to inform staffing decisions.
- Managed time effectively to meet or exceed targets and deadlines.
Medical Records Custodian /Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
Greeneville, Tennessee
10.2009 - 10.2024
- Managed electronic medical records for patient data accuracy and accessibility.
- Ensured compliance with healthcare regulations and record-keeping standards.
- Coordinated the retrieval and storage of confidential medical documents.
- Assisted staff with accessing patient information efficiently and securely.
- Audited medical records for completeness and adherence to protocols.
- Collaborated with healthcare providers to maintain updated patient files.
- Retrieved paper and electronic health records for physicians and other authorized personnel.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Answered inquiries regarding health information releases from patients, family members, attorneys, insurance companies.
- Processed requests for release of patient information following authorization requirements.
- Reviewed medical record documentation for completeness, accuracy, and compliance with regulations.
- Monitored patient vital signs during hemodialysis treatments.
- Operated and maintained dialysis machines and equipment.
- Assisted patients in understanding treatment processes and care instructions.
- Documented patient treatment data accurately in electronic health records.
- Educated patients on diet, fluid restrictions, and self-care practices.
- Conducted pre-treatment assessments to evaluate patient suitability for procedures.
- Adhered to safety protocols while performing procedures according to established standards.
- Performed patient assessment and monitored vital signs during dialysis treatments.
- Responded promptly to emergency situations involving patients undergoing dialysis treatments.
- Ensured that all equipment was functioning properly before each procedure.
- Educated patients and families on home dialysis options and provided support throughout the entire process.
- Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
- Maintained accurate records of patient care, treatments, and progress notes in accordance with HIPAA regulations.
- Analyzed registered venous arterial pressures to meet established limits.
- Collaborated with physicians to develop individualized plans of care for each patient based on their specific needs.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Discontinued dialysis treatment according to established procedures.
- Conducted water treatment analysis to ensure purity for dialysis procedures.
- Ensured strict adherence to safety protocols and infection control measures.
Education
Walter Hines Page Senior High School
Greensboro , NC Some College (No Degree) - Gender Studies
Guilford Technical Community College
Jamestown, NCSome College (No Degree) - Chemical Engineering
Appalachian State University
Boone, NCSkills
- Operations management
- Supervisory skills
- Training and development
- Safety compliance
- Process improvement
- Productivity analysis
- Workflow management
- Production deadline management
- Efficiency and precision
- Time management
- Attention to detail
- Team coordination
- Professionalism
Timeline
Local Sort Supervisor
United Parcel Service, UPS
09.2026 - Current
Medical Records Custodian /Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
10.2009 - 10.2024
Walter Hines Page Senior High School
Some College (No Degree) - Gender Studies
Guilford Technical Community College
Some College (No Degree) - Chemical Engineering
Appalachian State University