Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Peterson

Tyrone,PA

Summary

Dedicated professional with extensive experience at Comfort Suites Hotel, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and efficient room turnover. Strong teamwork skills complemented by a commitment to maintaining high hygiene standards, ensuring a welcoming environment for all guests.

Overview

16
16
years of professional experience

Work History

Housekeeper

Comfort Suites Hotel
07.2025 - Current
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Adhered to professional house cleaning checklist.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Assistant Sales Manager

Bickles Surplus Too
10.2019 - 04.2023
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.

Dietary Aide

Golden Living Center Hillview
02.2010 - 06.2014
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Followed all food safety regulations while preparing meals for patients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
  • Organized kitchen workflows, enabling team to prepare meals more efficiently.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Improved patient nutrition with carefully planned and prepared meals according to dietary needs.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
  • Conducted inventory checks and placed orders for kitchen supplies, ensuring uninterrupted operations.

Education

High School Diploma -

Bellwood Antis High School
Bellwood, PA
06-2007

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning

Timeline

Housekeeper

Comfort Suites Hotel
07.2025 - Current

Assistant Sales Manager

Bickles Surplus Too
10.2019 - 04.2023

Dietary Aide

Golden Living Center Hillview
02.2010 - 06.2014

High School Diploma -

Bellwood Antis High School

Similar Profiles

CREATE PROFILE
Nicole Peterson