Nicole Petrin
Area Manager
Indian Trail,NC
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 22+ years of management performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Area Manager
Sla Management
Charlotte, NC
07.2022 - Current
- Supervised 6+ locations to enforce high-quality standards of operation.
Area Manager
Preferred Meals
Charlotte, NC
10.2012 - 07.2022
- Transformed underperforming teams into productive, profitable teams.
- Supervised 6+ location managers and managed 30+ employees, assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
- Resolved conflicts promptly to promote positive environment for customers.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assistant Store Manager
Lane Bryant
Charlotte, NC
09.2009 - 08.2011
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Office Assistant
MacMillan Law Firm
Montgomery, AL
06.2001 - 05.2005
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
Lead Trainer
Cracker Barrell
Prattville, AL
07.1997 - 01.2001
Store Manager
SUBWAY®Restaurants
Prattville, AL
02.1992 - 01.1997
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Arts - Political Science
Auburn University
Auburn, AL 08.1992 - 06.1996
Skills
Relationship building and management
undefinedTimeline
Area Manager
Sla Management
07.2022 - Current
Area Manager
Preferred Meals
10.2012 - 07.2022
Assistant Store Manager
Lane Bryant
09.2009 - 08.2011
Office Assistant
MacMillan Law Firm
06.2001 - 05.2005
Lead Trainer
Cracker Barrell
07.1997 - 01.2001
Bachelor of Arts - Political Science
Auburn University
08.1992 - 06.1996
Store Manager
SUBWAY®Restaurants
02.1992 - 01.1997
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