Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
10
10
years of professional experience
Work History
GAFC Services Coordina/ Case Manager
All At Home Healthcare
11.2019 - Current
Revises schedules as cancellations and/or additions occur and communicates with the appropriate staff
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
Front Desk Representative/Admission Coordinator
La Bella Vida Adult Day Health
06.2018 - 11.2019
Assist in administrative details in conjunction with the Director/Assistant Director.
Assist with scheduling and billing.
Maintain a file system and assist with data entry.
Maintain inventory of office supplies.
Refers patients to other programs or organizations if necessary.
Prepares admissions reports by collecting, analyzing, and summarizing data and trends. Organizes patient records and documentation.
Answered incoming calls, redirected callers to the appropriate
personnel or department and took messages as needed.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Executive Assistant
Grupo Frio Integral
01.2015 - 01.2017
Processed travel expenses and reimbursements for executive team and senior management group.
In charge of ordering all refrigeration parts and materials needed to up- fit containers such as Thermo King and Carrier.
Managing the executive's calendar, including making appointments and prioritizing the most sensitive matters.
Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics.
Manage senior executives' travel logistics and activities, including accommodations, transportation, and meals
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.