Nicole Pierce
Port Huron,MI
Summary
Dynamic Cybersecurity Specialist with a proven track record at Microsoft, excelling in vulnerability assessments and implementing robust security protocols. Skilled in phishing awareness training and solution selling, I consistently enhance data protection while fostering client relationships. Recognized for exceeding sales targets and driving compliance across cross-functional teams.
Overview
9
9
years of professional experience
Work History
Cybersecurity Specialist
Microsoft
Detroit
08.2021 - Current
- Conducted vulnerability assessments to identify and mitigate security risks in systems.
- Implemented security protocols and best practices to enhance data protection measures.
- Collaborated with cross-functional teams to ensure compliance with cybersecurity policies.
- Analyzed security logs and alerts to detect potential threats and respond accordingly.
IT Sales Associate
Lenovo
Detroit, MI
07.2019 - 2021
- Assisted customers in selecting technology products, enhancing customer satisfaction and loyalty.
- Provided product demonstrations and technical support, improving user experience with Lenovo devices.
- Collaborated with team members to streamline sales processes, facilitating smoother operations.
- Maintained up-to-date knowledge of technology trends, ensuring informed customer interactions.
Cybersecurity Sales
Apple
Detroit, MI
05.2017 - 05.2019
- Exceeded monthly sales targets consistently by employing a proactive, consultative selling approach.
- Coordinated sales presentations tailored to individual client needs, showcasing company offerings effectively.
- Developed territory growth plans to maximize sales opportunities within the assigned region.
- Analyzed sales data to identify trends in consumer preferences while adjusting menu offerings accordingly to maximize profits.
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
Hooksett, NHHigh School Diploma - Gender Studies
Lithonia High School
Lithonia, GA05.2015
Skills
- Phishing awareness training
- Software vulnerability scanning
- Multi-factor authentication
- Vulnerability assessment
- Solution selling
- Objection handling
- Pipeline management
- Cold calling
Timeline
Cybersecurity Specialist
Microsoft
08.2021 - Current
IT Sales Associate
Lenovo
07.2019 - 2021
Cybersecurity Sales
Apple
05.2017 - 05.2019
Bachelor of Science - Cyber Security
Southern New Hampshire University
High School Diploma - Gender Studies
Lithonia High School