Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Pinckney

Summerville,SC

Summary

Capable professional well-versed in completing daily rounds, collecting measurements and identifying processing concerns early through diligent inspections. Conscientious, reliable and driven to make positive impact through work. Excellent organizational, observational and decision-making abilities.

Overview

19
19
years of professional experience

Work History

Product Acceptance Specialist (EDI)

Boeing SC
North Charleston, SC
11.2024 - Current
  • Evaluated existing procedures for accepting products and recommended improvements.
  • Verified that all necessary documentation was completed prior to acceptance.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Reviewed product designs and specifications to ensure compliance with customer requirements.
  • Completed day-to-day duties accurately and efficiently.

Product Acceptance Specialist (Travel Team)

Boeing
North Charleston
09.2023 - Current
  • Maintained accurate records of each step in the product acceptance process.
  • Ensured that all materials used in manufacturing met industry standards.
  • Inspected products for conformance to specifications and regulatory requirements.
  • Verified that all necessary documentation was completed prior to applying my stamp.
  • Participated in training sessions regarding best practices for product acceptance.

911 Dispatcher

Berkeley County Sheriff's Office
Moncks Corner, SC
04.2023 - 08.2023
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Researched vehicle, wanted and missing persons information.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Responded promptly to requests for assistance from law enforcement personnel in the field.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Assisted departments with special requests for assistance and BOLOs.
  • Provided pre-arrival instructions to callers in life threatening situations.
  • Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Dispatched police officers and emergency personnel to calls for service.

Pharmaceutical Technician

Alcami
North Charleston, SC
01.2022 - 03.2023
  • Followed detailed instructions for each batch of product being manufactured.
  • Identified issues promptly and immediately notified supervisor regarding potential project delays.
  • Collected product samples at precise times using correct methods to monitor and analyze chemical processes.
  • Controlled risks of fire, explosions and burns by carefully following safety protocols.
  • Stored finished goods in designated areas following proper inventory management techniques.
  • Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
  • Managed routine upkeep of equipment with basic repairs and lubrication of high-friction components.
  • Observed gauges, recording instruments and flowmeters to maintain specified conditions.
  • Monitored and recorded data from production processes to ensure quality standards were met.

Medical Receptionist (Externship)

Equilibrium Endocrinology
Ladson, SC
02.2022 - 05.2022
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Protected patients by observing strict HIPAA guidelines.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Routed laboratory or diagnostic results to appropriate staff.

Team Leader

Volvo Cars
Ridgeville, SC
08.2017 - 07.2021
  • Analyzed key performance indicators to identify effective strategies.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Oversaw training and development programs to enhance team skills and knowledge.

Material Handler

XPO Logistics
Hanahan, SC
05.2014 - 07.2017
  • Used scanners to track parcel information, condition or receipt.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Ensured compliance with safety regulations while operating material handling equipment.
  • Received and distributed incoming materials to designated areas.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.

Production Line Assembler

General Dynamic Land systems-Force Protection
Ladson, SC
06.2010 - 04.2014
  • Implemented lean manufacturing principles to minimize waste and increase productivity in assembly tasks.
  • Interpreted work orders and blueprints, operating to production specifications to complete high-quality, fully compliant products.
  • Conducted functional testing on assembled products to ensure proper operation and adherence to specifications.
  • Worked through each required task and step in production processes.
  • Recorded data regarding output, downtime, and other production metrics.
  • Maintained a clean and organized workspace to promote safety and efficiency in the assembly area.

Senior Warehouse Associate

Force Protection
Ladson, SC
06.2008 - 06.2010
  • Trained new warehouse personnel on proper handling techniques for merchandise.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Tracked outgoing orders to provide shipping status to customers.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Compared merchandise invoices to items actually received.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
  • Operated forklifts and other material handling equipment safely and efficiently.
  • Inspected incoming shipments for damage or incorrect items before accepting them into the facility.
  • Performed regular cycle counts to verify accuracy of inventory records.
  • Monitored staff performance and provided feedback for improvement.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.

Warehouse Specialist

Force Protection
Ladson
07.2006 - 06.2008
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Operated forklifts and pallet jacks to move merchandise safely within the warehouse.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Packed boxes and stock using organizational guidelines.
  • Reported damaged products or discrepancies between actual count versus expected count.

Education

Some College (No Degree) - Business Management/Human Resource

Trident Technical College
Charleston, SC

Skills

  • Defect tracking
  • Continuous learning mindset
  • Customer satisfaction focus
  • Industry standards
  • Teamwork and cooperation
  • Critical thinking
  • Decision-making
  • Process improvement techniques

References

References available upon request.

Timeline

Product Acceptance Specialist (EDI)

Boeing SC
11.2024 - Current

Product Acceptance Specialist (Travel Team)

Boeing
09.2023 - Current

911 Dispatcher

Berkeley County Sheriff's Office
04.2023 - 08.2023

Medical Receptionist (Externship)

Equilibrium Endocrinology
02.2022 - 05.2022

Pharmaceutical Technician

Alcami
01.2022 - 03.2023

Team Leader

Volvo Cars
08.2017 - 07.2021

Material Handler

XPO Logistics
05.2014 - 07.2017

Production Line Assembler

General Dynamic Land systems-Force Protection
06.2010 - 04.2014

Senior Warehouse Associate

Force Protection
06.2008 - 06.2010

Warehouse Specialist

Force Protection
07.2006 - 06.2008

Some College (No Degree) - Business Management/Human Resource

Trident Technical College

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Nicole Pinckney