Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nicole Pintrick

Nicole Pintrick

Waterford

Summary

Office professional with comprehensive background in administrative support and office management. Expertise in streamlining office procedures, managing schedules, and handling communications. Known for fostering team collaboration and achieving goals, adaptable to dynamic work environments. Proficient in Microsoft Office Suite and excellent interpersonal skills.

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

20
20
years of professional experience

Work History

Office Administrative Assistant - Environmental

Oakland County
04.2021 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Office Assistant 1

Oakland County Health Division
01.2020 - Current
  • I have obtained experience processing clients for Immunizations, testing for Sexually transmitted diseases and testing for tuberculosis. Collecting fees from clients and processing payments. Preparing paperwork for Covid-19 testing sites, Working appointment verification at the testing sites. Data entry for Covid-19 vaccine and working the Covid-19 vaccine sites

Medical Administrative Assistant

Every Woman OB/GYN
01.2019 - 12.2019
  • Managed billing, creating claims to be billed to Insurance companies. Posting claims and EOB’s to patients accounts. Submitting Prior authorizations to Insurance companies and completing clinical information for authorizations. Manage the medical records department. Answering phones, taking patient messages for physicians. Verifying patient insurance information.

Medical Administrative Assistant

Complete Medical Management
01.2015 - 12.2018
  • Managed reception area, including greeting patients or visitors and responding to telephone and in person requests within a timely manner. Documented correspondence between patients and physicians. Efficiently verified Insurance benefits for patients and explain benefits to patients. Establish protocols for office procedures. Manage medical records department. Basic billing and coding knowledge. Organization within the office of protocols. Possess strong ability to provide solutions to problems. Collecting patient copays and past due balances, additionally contacting patients with outstanding balance in efforts to collect, Accounts Receivable.

Medical Administrative Assistant

Clarkston Lakes Family Medicine
09.2013 - 12.2014
  • Manage check-in front desk, efficiently checking in patients within a timely manner, verifying patient's personal information and Insurance information. Scheduling patient appointments. Documenting correspondence between patient and physicians.

Medical Administrative Assistant

Rochester Medical Group
05.2005 - 09.2013
  • Overseeing the front desk of multi-physician high volume office. Checking in patients by verifying Insurance coverage and benefits. Collecting past due balances and Co-pay’s. Documenting correspondence between patients and physicians. Calling in prescriptions to pharmacies. Tidying the front desk and clinical patient rooms. Operating the medical record department by releasing and obtaining patient records with HIPAA compliance.

Education

Associates - Accounting

Oakland Community College
Auburn Hills, MI
05.2025

Certified Medical Administrative Assistant - undefined

National Institute of Technology
Southfield, MI
05.2005

Skills

  • Microsoft office
  • Scheduling appointments
  • Data entry
  • Verbal communication
  • Database entry
  • Document scanning
  • Telephone reception
  • Word processing

Timeline

Office Administrative Assistant - Environmental

Oakland County
04.2021 - Current

Office Assistant 1

Oakland County Health Division
01.2020 - Current

Medical Administrative Assistant

Every Woman OB/GYN
01.2019 - 12.2019

Medical Administrative Assistant

Complete Medical Management
01.2015 - 12.2018

Medical Administrative Assistant

Clarkston Lakes Family Medicine
09.2013 - 12.2014

Medical Administrative Assistant

Rochester Medical Group
05.2005 - 09.2013

Certified Medical Administrative Assistant - undefined

National Institute of Technology

Associates - Accounting

Oakland Community College

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