Nicole Pittman

Assistant Manager

Burger King

10.2011 - Current

Assisted in daily operations, ensuring efficient workflow and timely completion of tasks.
Collaborated with team members to maintain high standards of customer service and satisfaction.
Supported management in implementing process improvements to enhance operational efficiency.
Maintained accurate records and documentation for departmental activities and transactions.
Participated in training sessions to develop skills in problem-solving and conflict resolution.
Engaged with customers to gather feedback, contributing to service enhancement initiatives.
Observed and reported on team performance, aiding in the identification of training needs.
Helped coordinate staff schedules, ensuring adequate coverage during peak hours.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Facilitated team-building activities, enhancing team cohesion and morale.
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Conducted performance evaluations and provided constructive feedback to employees.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Improved operational efficiency by adopting new technology for inventory management.
Analyzed sales data to identify trends and adjust inventory orders accordingly.
Developed marketing strategies to attract new customers, increasing foot traffic.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Oversaw daily operations to maintain store cleanliness and organization.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Assisted in budget preparation, ensuring alignment with financial goals.

Summary

Overview

Work History

Assistant Manager

Education

Skills

Certification

Timeline

Assistant Manager

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