Nicole Plymel
Sarasota,FL
Summary
Dynamic professional with a proven track record at TJ Maxx, excelling in cash handling and customer engagement. Demonstrated leadership in training staff and enhancing service delivery, while maintaining meticulous financial records. Recognized for implementing process improvements that boosted operational efficiency and fostered a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Cash Officer
TJ Maxx, TJX Companies
Sarasota, FL
08.2025 - Current
- Assisted in reconciliation of daily cash reports, ensuring accuracy in financial records.
- Maintained accurate financial records through diligent data entry and reconciliation.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
Customer Engagement Coordinator
TJ Maxx, TJX Companies
Sarasota
10.2023 - Current
- Coordinated customer engagement initiatives to enhance brand loyalty and drive repeat business.
- Managed communication channels to address customer inquiries and resolve issues promptly.
- Analyzed customer feedback to identify trends and improve service delivery strategies.
- Developed training materials for staff on effective customer interaction techniques.
Toddler Teacher
Family Help Center
Buffalo, NY
01.2022 - 08.2022
- Developed and implemented age-appropriate lesson plans to enhance cognitive and social development.
- Facilitated engaging activities that promoted language acquisition and fine motor skills in toddlers.
- Maintained a safe and nurturing classroom environment, ensuring compliance with health and safety regulations.
- Observed and assessed children's progress, providing feedback to parents on developmental milestones.
Retail Supervisor
Jock Shop
Jamestown NY
03.2019 - 11.2019
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored new staff on company policies and customer service best practices.
- Implemented inventory management systems to streamline stock replenishment processes.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Afterschool Care Supervisor
YMCA
Bemus Point, NY
09.2017 - 03.2018
- Oversaw daily operations, ensuring adherence to safety protocols and organizational standards.
- Trained and mentored staff, fostering a collaborative work environment.
- Implemented process improvements, enhancing program efficiency and participant satisfaction.
- Coordinated scheduling and staffing to optimize resource allocation and service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Maple Grove Jr/Sr Highschool
Bemus Point, NYSkills
Professionalism and ethics
Cash handling expertise
Data entry efficiency
Sales and Cross-selling
Leadership
Timeline
Cash Officer
TJ Maxx, TJX Companies
08.2025 - Current
Customer Engagement Coordinator
TJ Maxx, TJX Companies
10.2023 - Current
Toddler Teacher
Family Help Center
01.2022 - 08.2022
Retail Supervisor
Jock Shop
03.2019 - 11.2019
Afterschool Care Supervisor
YMCA
09.2017 - 03.2018
High School Diploma -
Maple Grove Jr/Sr Highschool