Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

NICOLE POCHRON

Eyota

Summary

Highly-motivated fully credentialed LPN skilled at patient care, networking, and developing new procedures. Flexible and versatile team player who maintains a sense of humor under pressure. Experienced Intake Coordinator with background in managing patient admissions in healthcare settings. Strengths include high-level organizational skills, efficient multi-tasking, and effective communication. Have consistently streamlined intake procedures for improved operational efficiency. Skilled at fostering positive relationships with patients and staff while ensuring accurate documentation and adherence to compliance standards. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Adara Home Health
Rochester
06.2023 - 07.2025
  • Managed patient intake processes to ensure timely and accurate information collection.
  • Coordinated communication between patients, families, and healthcare providers efficiently.
  • Assisted in reviewing patient insurance eligibility and benefits prior to service delivery.
  • Developed comprehensive intake forms to streamline data gathering procedures.
  • Maintained organized patient records in compliance with privacy regulations consistently.
  • Collaborated with multidisciplinary teams to enhance patient care coordination initiatives.
  • Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
  • Maintained accurate records of client intakes in electronic database system.
  • Adhered to confidentiality guidelines when handling sensitive information about clients.
  • Provided information and resources to individuals, families, and groups seeking assistance.
  • Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.

LPN Assisted Living

Arbor Gardens Assisted Living
Eyota
05.2016 - 06.2023
  • Administered medications according to physician orders and established protocols.
  • Assisted in patient hygiene and daily living activities to ensure comfort.
  • Documented patient information accurately in electronic health records systems.
  • Collaborated with healthcare team members to develop patient care plans.
  • Supported the training of new nursing staff on procedures and best practices.
  • Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
  • Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.

Health Care Assistant

Dover Eyota Middle/High School
Eyota
08.2015 - 05.2023
  • Assisted students with daily health needs and medication administration.
  • Monitored student health conditions and reported concerns to school nurse.
  • Supported physical activities and ensured students' safety during events.
  • Educated students on hygiene practices and healthy lifestyle choices.
  • Collaborated with teachers to promote a healthy learning environment.
  • Maintained accurate health records and confidential student information.
  • Provided emotional support to students dealing with health-related issues.
  • Participated in health screenings and organized wellness activities for students.

LPN prescription line, float staff to dermatology and psychiatry

Olmsted Medical Center
Rochester
11.2007 - 06.2015
  • Ensured patient privacy and confidentiality of medical information.
  • Demonstrated knowledge of current medications to enhance patient care.
  • Exhibited superior phone etiquette while managing patient inquiries.
  • Utilized strong assessment skills to identify necessary patient care requirements.
  • Led ongoing training processes for new nursing staff to ensure competency.
  • Escorted patients to examination rooms and prepared them for physician examinations.
  • Resolved issues efficiently through outstanding problem-solving skills.

LPN Skilled nursing

Charter House / Mayo Clinic
03.2006 - 11.2007
  • Provided caring companionship to elderly and developmentally disabled patients.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.
  • Provided quality nursing care in accordance with resident care policies and procedures.
  • Tested patients' blood glucose levels.
  • Maintained patient privacy and confidential patient information.
  • Instructed patients and family members on proper discharge care.

LPN Gastroenteroloy and Study Coordinator

Mayo Clinic
Rochester
06.1996 - 03.2006
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
  • Monitor patients during conscious sedation and observe for post-procedural complications.
  • IV certified.
  • Study Coordinator executing all components of the study with direction from the principle investigator.
  • Responsible for identifying, enrolling and teaching study participants.
  • Recognize adverse events and report to appropriate parties.
  • Maintaining and creating data basis for research results.
  • Administered medications and treatments per physician orders in a clinical environment.
  • Monitored patient vital signs and reported changes to the healthcare team.
  • Assisted with patient examinations, ensuring comfort and privacy during procedures.
  • Educated patients and families on care plans and medication management.
  • Collaborated with interdisciplinary teams to improve patient care strategies.
  • Ensured compliance with safety protocols and infection control measures in all tasks.
  • Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
  • Administered medications and treatments according to established protocols.
  • Maintained a safe environment by following infection control policies and procedures.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.

LPN Transplant Nurse

University of Wisconsin Hospital and Clinics
Madison
01.1994 - 05.1996
  • Coordinated with doctors and registered nurses to create tailored care plans for patients.
  • Educated patients on signs and symptoms of infection and rejection.
  • Instructed patients and families on effective discharge care procedures.
  • Monitored patients with acute conditions to ensure timely interventions.
  • Conducted blood glucose tests to manage patient health effectively.
  • Tracked vital signs and lab values to assess patient status continuously.
  • Ensured maintenance of patient privacy and confidentiality at all times.

Education

Associate of Science - License Practical Nurse

St. Mary's School of Practical Nursing
Rochester, Minnesota
12-1993

Associate of Applied Science - Business Management

Chippewa Valley Technical College
Eau Claire, WI
05-1990

Skills

  • Medication administration expertise
  • Dermatology knowledge
  • Mental health care proficiency
  • Medical terminology mastery
  • Patient-centered approach
  • Document management skills
  • Compassionate care
  • Self-motivated professional
  • Effective communication
  • Telephone etiquette excellence
  • Attention to detail
  • Problem-solving abilities

Certification

  • Basic Life Support with AED training
  • First-Aid certified
  • Limited X-ray Operators Course
  • West Coast Quality Training Institute Certificate/Standard Operating Procedures
  • Understanding (ACCME) Accreditation for Continuing Medical Education

Accomplishments

Trained team of staff nurses in medical office procedures to guarantee consistent quality of care., Documented patient information obtained from intake interviews., Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration., Helped patients by serving meals, feeding as necessary, ambulating, turning, and positioning in bed., Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions., Consistently praised by physicians for efficient assistance in minor surgical procedures and patient processing handling.

References

References available upon request.

Timeline

Intake Coordinator

Adara Home Health
06.2023 - 07.2025

LPN Assisted Living

Arbor Gardens Assisted Living
05.2016 - 06.2023

Health Care Assistant

Dover Eyota Middle/High School
08.2015 - 05.2023

LPN prescription line, float staff to dermatology and psychiatry

Olmsted Medical Center
11.2007 - 06.2015

LPN Skilled nursing

Charter House / Mayo Clinic
03.2006 - 11.2007

LPN Gastroenteroloy and Study Coordinator

Mayo Clinic
06.1996 - 03.2006

LPN Transplant Nurse

University of Wisconsin Hospital and Clinics
01.1994 - 05.1996

Associate of Science - License Practical Nurse

St. Mary's School of Practical Nursing

Associate of Applied Science - Business Management

Chippewa Valley Technical College
NICOLE POCHRON
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