Nicole Polo Pacheco
Miami,FL
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
Work History
Client Advisor
Louis Vuitton
Miami, FL
10.2021 - 04.2023
- Maintain a client database and utilize CRM tools to track client interactions, preferences, and purchase history
- Utilize effective sales techniques to drive $2 million in revenue and contribute to the overall success of the store
- Stay compliant with brand standards and guidelines to uphold the integrity of the Louis Vuitton image
- Act as a brand ambassador, embodying the luxury and sophistication associated with Louis Vuitton
- Act as a liaison between clients and other departments, ensuring seamless communication and resolution of issues.
Abstractor
First Title Group Inc.
Miami, FL
01.2022 - 08.2024
- Analyze legal documents to identify any restrictions, encumbrances, or issues that may affect the property's title
- Compose foreign investment real property tax act forms (FIRPTA) and compile real findings which will be sent to the IRS for approval
- Do daily reconciliations to Confirm bank statements and escrow match
- Collaborate with other professionals, such as title officers, attorneys, and real estate agents, to discuss findings and address any concerns.
- Managed multiple projects simultaneously while meeting tight deadlines.
Administrative Assistant
ACMM Consulting Inc.
Miami, FL
01.2022 - 08.2022
- Collaborate with the CEO to initiate and create the process of forming new businesses, including corporations, LLCs, partnerships, and other legal entities
- Organize and maintain all relevant legal documents, certificates, and paperwork associated with the formation, dissolution, and operation of businesses
- Demonstrate a deep understanding of the Sunbiz platform, utilizing its features for efficient business registration, updates, and compliance management
- Compose Individual identification Taxpayer Number (W-7) and Employee Identification Numbers forms (SS-4) to be sent to the IRS on behalf of our clients
- Provide administrative support to the CEO, including scheduling meetings, managing calendars, and preparing reports and presentations related to business expansion
- Monitor and ensure compliance with all regulatory requirements, both at the state and federal levels, related to business formation and operation.
Supervisor
Swarovski
Miami, FL
01.2018 - 01.2021
- Lead and manage a team of sales associates to ensure a high level of customer service and achieve sales targets
- Demonstrate in-depth knowledge of Swarovski products, including crystals, jewelry, and accessories, to provide expert advice and recommendations to customers
- Conduct regular staff training sessions on product knowledge, sales techniques, and successfully trained and developed new hires, resulting in a 20% improvement in their sales performance within the first month
- Collaborate with the store manager to analyze sales data, set targets, and develop strategies to drive sales growth
- Recognized as the "Top Sales Performer" for three consecutive quarters, exceeding sales targets by an average of 20%
- Act as a liaison between clients and other departments, ensuring seamless communication and resolution of issues.
Education
Bachelors of Business Administration in Marketing -
Florida International University
Skills
- Relationship Management
- Key Decision Making
- Sales Expertise
- Excellent critical thinking skills
- Analytical skills
- Leadership skills
- Adaptable
- Client Engagement
- Data Collection
- Planning Events
- Presentation Development
- Digital Advertising
- Product Marketing
- Social Media Expertise
Languages
- Spanish
- English
Awards
- Dean’s List
- Magna Cum Laude
- Excel Certified
Accomplishments
- Magna Cum Laude
- Deans List
- Excel Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Abstractor
First Title Group Inc.
01.2022 - 08.2024
Administrative Assistant
ACMM Consulting Inc.
01.2022 - 08.2022
Client Advisor
Louis Vuitton
10.2021 - 04.2023
Supervisor
Swarovski
01.2018 - 01.2021
Bachelors of Business Administration in Marketing -
Florida International University