Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Porazynski

Gardnerville,NV

Summary

Dynamic administrative professional with a proven track record at R.O. Anderson Engineering, excelling in customer service and data entry. Skilled in Microsoft Excel and office administration, I effectively maintained confidentiality and optimized processes, enhancing client satisfaction and supporting executive operations with precision and care.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

R.O. Anderson Engineering
04.2021 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Department Supervisor

Lowes Home Improvement
02.2019 - 06.2019
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.

Project Specialist, Interiors

Lowes Home Improvement
08.2018 - 02.2019
  • Managed procurement process, selecting appropriate materials within budget constraints while adhering to design specifications.
  • Coordinated installations and construction activities on-site, ensuring adherence to safety regulations and quality standards.
  • Regularly attended industry events to stay current on trends in interior design, incorporating new ideas into client projects.
  • Optimized interior design processes for improved client satisfaction and increased revenue generation.

Installed Sales Coordinator

Lowes Home Improvment
10.2017 - 08.2018
  • Coordinated all aspects of client installations from inception to completion, resulting in high levels of satisfaction and repeat business.
  • Liaised with warehouse personnel regularly to ensure adequate inventory levels were maintained in preparation for upcoming projects.
  • Provided exceptional customer service, promptly addressing concerns and resolving issues to maintain client satisfaction.

Head Cashier

Lowes Home Improvement
04.2015 - 10.2017
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

Business

Western Nevada College
Carson City, NV
05-2023

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • File organization
  • Administrative support
  • Microsoft Word
  • Microsoft Excel

Timeline

Administrative Assistant

R.O. Anderson Engineering
04.2021 - Current

Department Supervisor

Lowes Home Improvement
02.2019 - 06.2019

Project Specialist, Interiors

Lowes Home Improvement
08.2018 - 02.2019

Installed Sales Coordinator

Lowes Home Improvment
10.2017 - 08.2018

Head Cashier

Lowes Home Improvement
04.2015 - 10.2017

Business

Western Nevada College

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Nicole Porazynski