Nicole Portillo
Palmdale,California
Summary
Professional worker and passionate volunteer with significant experience in community outreach, fundraising, and event planning. Strong ability to collaborate with diverse groups, fostering positive relationships and promoting inclusive environments. Skilled in problem-solving, communication, and leadership with a record of driving successful initiatives to support underserved populations. Impactful contributions made towards improving community welfare through active involvement and dedication to service goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
La Asociacion De Scouts De El Salvador
San Miguel, EL SALVADOR
06.2024 - 07.2024
- Provided free educational services and created a youth program for the deforestation crisis in the country
- Participated weekly in agricultural projects and formed meeting regarding environmental issues in rural areas
- Guided clients through transition to independent living within community.
- Organized and maintained records of volunteer hours and donations.
- Helped with prep, set up, and breakdown of community and public events.
Vitamins Advisor
Sprouts Market
Palmdale , CA
12.2023 - 07.2024
- Completed certification through DSHEA to properly provide counseling services when needed.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Volunteer
Las Hermanas De La Caridad De El Salvador
San Vicente , EL SALVADOR
06.2023 - 08.2023
- Offered support and assistance to community members.
- Provided assertive community-based rehabilitation and case management services to children and elderly.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Collaborated with other volunteers to create a positive work environment.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Sales Associate
Five Below
Palmdale, California
10.2022 - 02.2023
- Placed special orders or called other stores to find desired items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Adhered to company initiatives and achieved established goals.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
Receptionist
Day N Nite Towing
Northridge, California
05.2021 - 09.2021
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
High School Diploma -
Highland High School
Palmdale, CA06-2023
Political Science
College of The Canyons
Valencia, CALaw, Public Policy And Society
College of The Canyons
Valencia, CASkills
- Environmental advocacy
- Community outreach
- Case management
- Customer service
- Product knowledge
- Team collaboration
- Bilingual
- Event coordination
- Data entry
- Effective communication
- Time management
- Service referrals
- Project oversight
- Document management
- Data confidentiality
- Leadership qualities
- Multitasking and organization
Certification
Member of The National Society of Leadership and Success
Timeline
Volunteer
La Asociacion De Scouts De El Salvador
06.2024 - 07.2024
Vitamins Advisor
Sprouts Market
12.2023 - 07.2024
Volunteer
Las Hermanas De La Caridad De El Salvador
06.2023 - 08.2023
Sales Associate
Five Below
10.2022 - 02.2023
Receptionist
Day N Nite Towing
05.2021 - 09.2021
High School Diploma -
Highland High School
Political Science
College of The Canyons
Law, Public Policy And Society
College of The Canyons