Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicole Portwood

Fullerton,CA

Summary

Adept at navigating complex financial landscapes, I leveraged strong problem-solving skills at Priority Plus Financial to negotiate debt resolutions, enhancing client satisfaction and referrals. My meticulous attention to detail and relationship-building prowess supported legal teams at Litigation Practice Group, driving efficiency and positive outcomes. Skilled in Microsoft Word and office administration, I excel in fast-paced environments, consistently delivering results.

Overview

8
8
years of professional experience

Work History

Debt Consultant

Priority Plus Financial
12.2023 - Current
  • Built rapport with creditors, facilitating successful negotiations on behalf of clients in distressing financial situations.
  • Developed tailored strategies, effectively resolving complex client cases involving bankruptcy or litigation threats.
  • Conducted preliminary assessments of potential clients'' finances, determining eligibility for company''s services based on their unique circumstances.
  • Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
  • Fostered strong relationships with clients, leading to high satisfaction levels and referrals.

Legal Administrative Assistant

Litigation Practice Group
08.2020 - 07.2023
  • Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Planned and organized internal and external events, meetings and conferences.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.

Contract Administrator

Advanced Office
06.2016 - 07.2020
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
  • Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
  • Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration department.
  • Prepared and issued reports on contract performance and compliance.
  • Expedited resolution of contractual disputes by serving as a liaison between parties and facilitating open communication channels.
  • Created reports, presentations and other materials for executive staff.

Education

Bachelor of Arts - Music Business

Berklee College Of Music
Boston, MA
05-2023

Skills

  • Office administration
  • Microsoft Word
  • Time management
  • File organization
  • Strong problem solver
  • Scheduling and calendar management
  • Workflow optimization
  • Event coordination
  • Relationship building
  • Meticulous attention to detail
  • Invoice processing
  • Dedicated team player

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Timeline

Debt Consultant

Priority Plus Financial
12.2023 - Current

Legal Administrative Assistant

Litigation Practice Group
08.2020 - 07.2023

Contract Administrator

Advanced Office
06.2016 - 07.2020

Bachelor of Arts - Music Business

Berklee College Of Music

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Nicole Portwood