Nicole Posney
Sunrise,FL
Summary
Asset Protection/Loss Prevention professional with proven track record in safeguarding assets and minimizing losses. Skilled in risk assessment, surveillance, and implementing effective security measures. Strong focus on team collaboration and adaptable to changing environments. Known for reliability, integrity, and achieving measurable results in high-pressure situations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Loss Prevention Manager- Supply Chain
Neiman Marcus/ Saks Global
Miramar, FL
02.2022 - Current
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Physical security and access control management
- Conduct surveillance
- Conduct internal & external investigations
- Loss Prevention training and awareness
- Compliance with facility audit programs, merchandise protection standards, PCI data security standards, and enforcement of all company policies & procedures
- Maintain safety standards to reduce liability
- Ensure OSHA compliance
- Use CCTV to monitor facility
- Conduct audits to control shrinkage and provide awareness to all associates within the facility
- Protect all company assets including people, property and information systems
- Conduct investigations regarding employee dishonesty and unethical activity
- Worker's Compensation accident reporting
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
- Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
- Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Installed and maintained covert security equipment.
- Participated in regional loss prevention meetings to stay up-to-date on industry trends and best practices for safeguarding business assets effectively.
- Improved store security by implementing comprehensive loss prevention programs and strategies.
- Monitored paperwork procedures to prevent error-related losses.
- Trained personnel on security best practices, protocols and procedures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Trained all new executives and asset protection personnel.
- Created and maintained records of security incidents and investigations.
- Reviewed and updated store security policies and procedures.
Loss Prevention Investigator
Neiman Marcus
Bal Harbour, FL
07.2019 - 02.2022
- Conduct surveillance
- Conduct interviews and interrogations
- Attend court hearings/trials
- Partner with Law Enforcement for apprehensions
- Conduct credit card verification for fraud prevention
- Credit card fraud investigations
- Protect all company assets including people, property and information systems
- Conduct investigations regarding employee dishonesty and unethical activity
- Credit fraud, workplace violence and other incidents investigations
- Respond to emergency situations such as medical, fire, weather and security related incidents
- Enforce Loss Prevention policy and procedures
- Enforce Merchandise Protection Standards and Safety
- Maintain sign in logs to monitor personnel entering the facility
- Use CCTV to monitor facility
- Conduct audits to control shrinkage and provide awareness to all associates within the facility
- Performed security walks around store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Collaborated with law enforcement agencies to ensure successful prosecution of criminal cases.
- Conducted regular safety inspections of the store premises to minimize risks associated with accidents or injuries.
- Performed routine audits on inventory control practices, resulting in improved accuracy and reduced discrepancies.
- Ensured compliance with local laws and regulations pertaining to loss prevention activities, avoiding potential fines or penalties.
- Enhanced store security by implementing comprehensive loss prevention strategies and procedures.
- Utilized advanced investigative techniques to uncover internal theft cases, leading to swift resolution and termination when appropriate.
- Monitored surveillance systems effectively, detecting suspicious activity and initiating prompt response actions.
- Managed sensitive information discreetly during investigations, maintaining confidentiality at all times.
Loss Prevention Detective
The TJX Companies, Inc
Broward County/Miami-Dade County/Palm Beach County
12.2016 - 05.2019
- Conduct investigations/surveillances for external theft including organized retail crime
- Identify causes/areas of shrink within the store and ways to reduce it
- Install and utilize CCTV equipment
- Conduct bi-weekly strategy shrink assessments
- Make apprehensions outside of the store/recover stolen merchandise
- Testify in court for cases referred to prosecution
- Enhanced inventory control with consistent audits, leading to more accurate stock levels and reduced shrinkage.
- Achieved significant reductions in external theft by analyzing trends and developing targeted action plans for high-risk areas.
- Conducted regular risk assessments to identify vulnerabilities in store layouts, securing high-value items effectively.
- Assisted law enforcement agencies in the investigation of organized retail crime cases, contributing to successful resolutions.
Second Grade Teacher Assistant
Cap Cana Heritage School
Dominican Republic
08.2010 - 06.2012
- Assisted foreign students in understanding tasks in English or Spanish to ensure academic success
- Attended staff meetings for updates in information and professional development
- Kept accurate attendance records for documentation purposes
- Kept didactical materials catalogued under inventory to ensure organization and accountability
- Helped maintain physical classroom and school property.
- Increased parental involvement through regular communication about student progress, upcoming events, and opportunities for collaboration in the educational process.
- Collaborated closely with lead teacher to develop lesson plans, assess student progress, and implement effective teaching techniques for optimal results.
- Boosted classroom productivity by efficiently managing resources and maintaining a structured learning environment.
- Cultivated positive relationships with parents, collaborating on strategies to support students'' academic and social growth at home.
- Managed classroom behavior effectively, employing consistent expectations and consequences that promoted respect among peers and towards authority figures.
- Graded and provided feedback on assignments.
National Standardized Preparation Test Instructor 8-12th Grade
Cap Cana Heritage School
Dominican Republic
06.2009 - 06.2011
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Promoted classroom safety, collaboration, and best practices.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Tested students to assess progress and adapted learning plans in alignment with performance.
First Grade Teacher Assistant
Cap Cana Heritage School
Dominican Republic
06.2009 - 06.2010
- Assisted foreign students in understanding tasks in English or Spanish to ensure academic success
- Attended staff meetings for updates in information and professional development
- Kept accurate attendance records for documentation purposes
- Kept didactical materials catalogued under inventory to ensure organization and accountability
- Helped maintain physical classroom and school property.
- Increased parental involvement through regular communication about student progress, upcoming events, and opportunities for collaboration in the educational process.
- Collaborated closely with lead teacher to develop lesson plans, assess student progress, and implement effective teaching techniques for optimal results.
- Boosted classroom productivity by efficiently managing resources and maintaining a structured learning environment.
- Cultivated positive relationships with parents, collaborating on strategies to support students'' academic and social growth at home.
- Managed classroom behavior effectively, employing consistent expectations and consequences that promoted respect among peers and towards authority figures.
- Graded and provided feedback on assignments.
Human Resources Assistant
Cap Cana Heritage School
Dominican Republic
08.2008 - 06.2009
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Education
Bachelor of Science - Criminal Justice
American InterContinental University
Schaumburg, IL06.2016
Bachelor of Science - Forensic Science
American InterContinental University-Online
Schaumburg, IL06.2016
Skills
- CPR/AED/Stop the Bleed Certification
- External and Internal Theft
- Risk management
- Asset Protection
- Alarm Systems
- Fraud prevention and detection
- Workplace safety
- Physical security
- CCTV
- PCI
- Leadership
- Security
Certification
- CPR/First Aid Certification
- AED Certification
- Stop the Bleed Certification
- Forensic Psychology, Present, Accredited certification in criminal investigations and forensic profiling.
- Forensic Psychology and Offender Profiling, Present, Use of Forensic Psychology in the investigation of serious and serial crimes.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Loss Prevention Manager- Supply Chain
Neiman Marcus/ Saks Global
02.2022 - Current
Loss Prevention Investigator
Neiman Marcus
07.2019 - 02.2022
Loss Prevention Detective
The TJX Companies, Inc
12.2016 - 05.2019
Second Grade Teacher Assistant
Cap Cana Heritage School
08.2010 - 06.2012
National Standardized Preparation Test Instructor 8-12th Grade
Cap Cana Heritage School
06.2009 - 06.2011
First Grade Teacher Assistant
Cap Cana Heritage School
06.2009 - 06.2010
Human Resources Assistant
Cap Cana Heritage School
08.2008 - 06.2009
Bachelor of Science - Forensic Science
American InterContinental University-Online
Bachelor of Science - Criminal Justice
American InterContinental University