Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Potter

Matawan,NJ

Summary

A well-driven store manager who needs a change of pace. Known to make client experience feel valuable and personalized, my goal is to further advance my knowledge in costumer service but also to improve upon my experience in the horse industry.

With 13 years of horse experience, I owned an off the track thoroughbred who changed my life. After he passed last year, I realized the confidence and strength that comes with working with these animals. I want to dedicate myself to a company who understands the importance of these animals and their riders.

Overview

12
12
years of professional experience

Work History

Store Manager

Nicholas Jewelers
Old Bridge, NJ
09.2018 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock or special order per customer request.
  • Filing and organizing costumer items.
  • Train new hires.
  • Preparing the owner for his trip to New York for repair work.
  • Answer phones.
  • Type appraisals.

Assistant Horse Trainer

Baymar farms
Marlboro, NJ
04.2012 - 04.2022
  • Designed and developed training materials for new and old students.
  • Tack and untack horses.
  • Handle hot horses.
  • Conducted daily barn checks to ensure safety of horses and riders in the facility.
  • Monitored horses for signs of injury or illness and reported any issues to the head trainer immediately.
  • Provided instruction to students on proper riding techniques, tack fitting, and basic horsemanship skills.
  • Ensured that all students followed safety protocols while handling horses.
  • Administered first aid treatments when needed.
  • Instructed beginner students on how to handle a horse safely on the ground.
  • Supervised arena activities during lessons ensuring that everyone is following proper safety rules and procedures.
  • Assisted in setting up jumps in preparation for lessons or competitions.
  • Coached riders during practice sessions helping them improve their performance level.
  • Monitored horses' health and temperament for signs of injury and illness.
  • Trained and rode horses across wide age range and exhibited excellent horse handling skills.
  • Conducted training programs to develop or maintain desired animal behaviors.
  • Talked to or interacted with animals to encourage familiarization with human voices or contact.

Hair Salon Assistant

The Hair Lounge Malta
Marlboro, NJ
  • Followed safety protocols while performing tasks in the salon.
  • Suggested additional services that would benefit the customer's needs.
  • Greeted customers and provided excellent customer service.
  • Cleaned and sanitized all salon tools and equipment.
  • Provided advice on hair care products to clients.
  • Organized the salon by tidying up shelves and displays.
  • Identified signs of medically concerning or potentially contagious conditions such as head lice or severe dandruff, advising sufferers to apply remedies or seek treatment.
  • Responded to customer inquiries by phone, email and in person.
  • Prepared color formulas as directed by stylists.
  • Scheduled client appointments using the computer system.
  • Performed basic receptionist duties such as answering phones and taking messages.
  • Checked out customers at the end of their visit.
  • Processed payments from customers for services rendered.
  • Helped maintain records of customer visits, including notes about services performed or products purchased.
  • Provided assistance to other staff members during busy times.
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.

Education

Certification - Cosmetology

Paul Mitchell The School
Brick New Jersey
05-2018

Some College (No Degree) - General Studies

Brookdale Community College
Lincroft, NJ

Skills

  • Retail Inventory Management
  • Supply Ordering
  • Customer Service Management
  • Shift Scheduling
  • Opening and closing procedures
  • Reliable
  • Outstanding communication skills
  • Relationship building and management
  • Recruiting and Hiring
  • Staff Management
  • Training and mentoring
  • Work Planning and Prioritization
  • Team Leadership
  • Multitasking and Organization
  • Inventory Oversight
  • Sales expertise
  • Retail Merchandise Quality Standards
  • Team motivation
  • CPR and Frist Aid certified
  • Friendly and Positive

References

Cathrine DiMaulo

  • Supervisor~ (848) 469-1166

Jamie Davidson

•Manager~ (646) 385-2803

Brandi Brewer

  • Horse lessor~ (732) 232-8543

Timeline

Store Manager

Nicholas Jewelers
09.2018 - Current

Assistant Horse Trainer

Baymar farms
04.2012 - 04.2022

Hair Salon Assistant

The Hair Lounge Malta

Certification - Cosmetology

Paul Mitchell The School

Some College (No Degree) - General Studies

Brookdale Community College

Similar Profiles

CREATE PROFILE
Nicole Potter