Nicole Powell
Summary
Human resources professional with experience facilitating, coaching, managing employee benefits, employee hiring and onboarding, performance management and HR records. Reliable and organized team member with the ability to communicate effectively and handle office changes. Skilled at building and maintaining relationships, representing shared company values and managing employees across all levels of an organization. Passionate about diversity, equity, inclusion and belonging.
Overview
9
9
years of professional experience
Work History
HR Generalist/ MPACT Coordinator
Mohawk Industries
01.2022 - Current
- Recruited for fast paced and high turn over hourly manufacturing and distribution candidates to ensure talent for higher retention and success rate.
- Manage all onboarding processes included in the organization’s hourly New Hire Experience program, including assimilating and orienting new employees to the organization, building initiatives to extend employee tenure and increase engagement, planning, coordination and tracking new employee MPACT training for all hourly associates to reduce turnover
- Conducted all new hire training, onboarding, New Hire Experience orientations for 176+ employees
- Collaborate with production training leaders to support and coach new hires for on the job performance
- Serve as employee ambassador for both new hires and tenured employees to answer questions and provide feedback
- Develop innovative opportunities for advancement and career paths for employees
- Identify and implement opportunities that improve the quality of life for employees such as recognition and appreciation programs and other innovative engagement strategies
- Gather qualitative retention data by conducting and analyzing employee stay/exit interviews
- Coordinate and assist with all aspects of HR process including annual benefits enrollment, performance management cycle, HR policies and procedures as well as compiling reports from database
- Update and manage systems and tools for HR and Payroll related projects and communication vehicles
- Manages and maintains quotas and metrics
- Coordinates and assists with "Walk in Wednesday for on the spot recruiting and interviews for hourly employees.
Associate Project Management Specialist
Genworth Financial
01.2020 - 10.2021
- Provide project leadership by facilitating end to end project management pursuant to the PMI Body of Knowledge and maintaining a comprehensive integration management plan that includes developing a project charter, activity schedule, business and system requirements, User Acceptance Testing, risk and issue register, and change management plan
- Seamlessly balance Agile and Traditional Project Management delivery methodologies utilizing industry best practices, techniques, and standards to best achieve possible project outcomes
- Prepare and maintain complete and accurate status reporting that promotes transparency, communication, quality and control, and early issue detection
- Serve as point of contact for cross-functional projects led by other departments and functional units (Human Resources, Recruiting, Finance, Audit or Operational Risk)
Lead Talent & Development Specialist
Genworth Financial
12.2016 - 01.2020
- Cultivate and foster an engaging learning environment while using interactive activities to increase retention when delivering classroom training
- Analyze training curriculum for improvements, keeping abreast of changes within supported business units
- Utilize technology to facilitate remotely, being mindful of cultural differences with associates in India and the Philippines
Senior Customer Service Representative
Genworth Financial
08.2014 - 12.2016
District Manager Assistant
Lynchburg News, Advance
02.2013 - 08.2014
Education
Bachelor of Business Administration - Industrial Organizational Psychology
Southern New Hampshire University
Skills
- Manufacturing and Distribution Recruiter (hrly/salary)
- Procedures Compliance
- Employee Hiring
- Retention Program Development
- Proficient in MS Suite, Kronos, Workday
- Post Injury claims and accidental investigations
- HR Reporting
Timeline
HR Generalist/ MPACT Coordinator
Mohawk Industries
01.2022 - Current
Associate Project Management Specialist
Genworth Financial
01.2020 - 10.2021
Lead Talent & Development Specialist
Genworth Financial
12.2016 - 01.2020
Senior Customer Service Representative
Genworth Financial
08.2014 - 12.2016
District Manager Assistant
Lynchburg News, Advance
02.2013 - 08.2014
Bachelor of Business Administration - Industrial Organizational Psychology
Southern New Hampshire University
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