Nicole Putman
Product Manager
Brooklyn,NY
Summary
Dedicated Product Manager with a proven track record of driving content strategy, partnerships, and user engagement. Seeking a Production & Project Management Internship to leverage strategic thinking, leadership skills, and relevant experience to excel in the gaming industry.
Overview
6
6
years of professional experience
2
2
Certification
3
3
Industry Mentors
2
2
Number of Game Engines
Work History
Product Manager- Content Automation Lead
Neuberger Berman
New York, NY
11.2022 - Current
- Championed user adoption and utilization of Seismic platform through development of comprehensive training initiatives, tailored training content, and impactful client communications, leading to increased productivity and 45% increase in user satisfaction.
- Spearheaded seamless integration of Seismic platform, streamlining workflows and enhancing cross-team collaboration.
- Successfully delivered multiple projects and enhancements on time, exceeding stakeholder expectations and continuously enhancing platform performance.
- Leveraged stakeholder input to guide strategic direction of Seismic platform, ensuring alignment with evolving user needs and preferences.
Mentee
Product And Program Management In Gaming
07.2022 - 07.2023
- Received career counseling and industry advice for goal setting and role selection through bi-monthly meetings
- Practiced how to define product strategy from a Gaming industry perspective.
- Learned the process of developing, owning, and tracking KPIs while working with key internal and external
- stakeholders, such as the game development team.
- Exposure to PM responsibilities based on the stage of project development life-cycle (AAA and Mobile
- gaming)
Associate Product Manager
Uncommon Schools
New York, NY
08.2021 - 11.2022
- Improved SaaS product adoption by 15% through strategic planning and relationship-building.
- Enabled KPI achievement of +25 % gain in CSAT scores by implementing improvements for subset of Uncommon's product portfolio.
- Introduced principle-based strategies, market and user research, and holistic analyses to improve product results by 10% each quarter.
- Managed a 5-member cross-functional (product, project, HR, support) team and coordinated with business partners toward successful launch of SaaS platform.
- Accelerated transition of tech department from Waterfall/Lean to Agile Project Methodologies for project management with new Agile Project Management team.
Information Technology Coordinator
Uncommon Schools
New York, NY
Jan.2018 - Aug.2021
- Initiated annual ERate program submission that secured +$2 million in funds for budget reimbursement for organization.
- Analyzed ticket data from support ticket system (Zendesk) to identify trends that lead to 40% increase in productivity.
- Created interview tracking and planning process to manage IT roles open on team in coordination with Recruiting team, leading to reduced times from posted role to offer- approximately 30%.
- Performed system administration duties by monitoring and modifying student profiles and resetting passwords.
Education
Bachelor of Arts - Psychology
CUNY SCHOOL OF PROFESSIONAL STUDIES
New York, NY05.2025
Skills
- People Management and Team Leadership
- Agile Development Process and Jira Management
- KPI Development and Business Strategy
- Data Analysis (SQL, Python, Tableau)
- Product and Project Management
- Unreal Engine / Unity Engine experience
- ROI Analysis
- Product Team Leadership
Certification
- Google Project Management: Professional Certificate - Sept 2022
- Seismic Administrator Certification, Enterprise - Nov 2022
Additional Information
Part-Time Streamer, Twitch
- Broadcasted live gameplay videos on Twitch, building an inclusive community of passionate gamers.
- Played various genres of games, fostering engagement and excitement among viewers.
- Conducted thorough play-tests of new game releases, providing valuable feedback and insights to developers and publishers, contributing to the improvement of game quality and player experiences.
- Hosted live streaming sessions where viewers actively participated in game reviews and discussions, creating an interactive platform for sharing opinions and fostering a sense of community.
Industry Mentors
- Buffy Rice, Game Producer at Blizzard Entertainment
- Kegan Clark, Director of Product, Diablo IV at Blizzard Entertainment
- Cat Varner, Director of Product at Dreamhaven
Timeline
Product Manager- Content Automation Lead
Neuberger Berman
11.2022 - Current
Mentee
Product And Program Management In Gaming
07.2022 - 07.2023
Associate Product Manager
Uncommon Schools
08.2021 - 11.2022
Information Technology Coordinator
Uncommon Schools
Jan.2018 - Aug.2021
Bachelor of Arts - Psychology
CUNY SCHOOL OF PROFESSIONAL STUDIES
- Google Project Management: Professional Certificate - Sept 2022
- Seismic Administrator Certification, Enterprise - Nov 2022
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