Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Quintillan

Vallejo,CA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

12
12
years of professional experience

Work History

Medical Assistant II

NorthBay Medical Center
02.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations, collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Analyzed medical records and other documents to determine approval of requests for authorization.
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures.

Certified Medical Assistant

John Muir Health
10.2016 - 08.2018
  • Specimens collection and processing
  • Professional bedside manner
  • Charting expertise
  • Stocking supplies
  • Proper sterilization techniques
  • HIPAA compliance
  • Medical terminology, scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre- admission and consent forms
  • Recorded vital signs and medical history for 35-40 patients each 15 minutes
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary, administered rapid tests such as
  • Streptococcal and HCG to help clinical staff assess conditions
  • Used EPIC software to process patient payments and update accounts

Medical Assistant, Front Desk Receptionist

Solano Primary Care
10.2014 - 10.2016
  • Assisted Family Medicine, Internal Medicine, and Pediatrics in providing care to infants, children and adolescents
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary, assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests, urine dip stick, vision and hearing tests

Assistant Store Manager

Hat Club
09.2011 - 10.2014
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
  • Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
  • Processed credit and debit card payments and returned proper change for cash purchases

Education

Licensed Vocational Nurse -

Blake Austin College
Vacaville
2019

Certified Medical Assistant -

Carrington College California - Sacramento
Sacramento, CA
2014

High School Diploma -

Dr. James J Hogan High School
2009

BLS Provider (CPR And AED Program) -

American Heart Association
09.2022

Skills

  • Patient Database Maintenance
  • Computerized Maintenance Management Systems
  • Medical Screening
  • Electronic Medical Record
  • Patient Relations
  • Patient Eligibility Requirements
  • Insurance Claims
  • Referral Tracking
  • Order Purchasing
  • Current Medical Assistant Certification
  • Insurance Verification
  • Pre-Hospital Care

Timeline

Medical Assistant II

NorthBay Medical Center
02.2020 - Current

Certified Medical Assistant

John Muir Health
10.2016 - 08.2018

Medical Assistant, Front Desk Receptionist

Solano Primary Care
10.2014 - 10.2016

Assistant Store Manager

Hat Club
09.2011 - 10.2014

Licensed Vocational Nurse -

Blake Austin College

Certified Medical Assistant -

Carrington College California - Sacramento

High School Diploma -

Dr. James J Hogan High School

BLS Provider (CPR And AED Program) -

American Heart Association

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Nicole Quintillan