Summary
Work History
Education
Skills
References
Timeline
Generic

Nicole Rademacher

Toledo,OH

Summary

Punctual Key Holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with 1 year of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty. Outgoing Vet Tech student pursuing flexible part-time employment with weekend and evening shift options. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Work History

Keyholder

Replay LLC.
Toledo, OH
06/21/23 - Current
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Assisted customers with product selection and resolving complaints.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Verified accuracy of register tills at beginning and end of shift.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Inspected physical condition of store premises to identify any maintenance issues.
  • Assisted in general housekeeping to maintain store image.

Caregiver

Russell Lamp
Oregon, OH
12/06/06 - Current
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.

Head Cashier

Menards
Oregon, OH
06/12/20 - 06/12/23
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Processed refunds for worn, damaged and broken merchandise.

Education

High School Diploma -

Clay High School
Oregon, OH
01-1997

Associate of Science - Veterinary Technology

Penn Foster Career School
Scranton, PA

Skills

  • Staff Oversight
  • Customer Service Management
  • Employee oversight
  • Marketing initiatives

References

References available upon request.

Timeline

Keyholder

Replay LLC.
06/21/23 - Current

Caregiver

Russell Lamp
12/06/06 - Current

Head Cashier

Menards
06/12/20 - 06/12/23

High School Diploma -

Clay High School

Associate of Science - Veterinary Technology

Penn Foster Career School

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Nicole Rademacher