Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Leadership Projects
Timeline
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Nicole Rajchel

New York,NY

Summary

Dynamic Operations Associate with a proven track record at Success Academy, excelling in HR compliance and process improvement. Skilled in document verification and employee engagement, I enhanced data accuracy and operational efficiency, ensuring 100% compliance with regulations. Adept at utilizing HRIS and Microsoft Office Suite to drive organizational success. Driven operations associate promoting a several-year career handling logistics management responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting.

Overview

6
6
years of professional experience

Work History

Operations Associate

Success Academy
New York, NY
03.2025 - 06.2025
  • Examined and verified confidential medical documentation for data accuracy and operational efficiency.
  • Ensured full compliance with NYC Department of Education and health regulations for schools.
  • Updated daily attendance records in Excel, improving record-keeping processes.
  • Provided assistance to over 500 school employees, parents, and visitors.
  • Communicated professionally with parents regarding student health and attendance inquiries.
  • Managed front office operations, including student sign-ins and visitor greetings, enhancing school performance.
  • Monitored compliance with organizational policies and procedures during daily operations.

HR Assistant

International Rescue Committee
Manhattan, New York
12.2024 - 01.2025
  • Examined and corrected confidential documentation, including I-9, W-4, and W-9 forms.
  • Verified compliance with NYC Department of Labor regulations to ensure accuracy in HR documents.
  • Streamlined background checks for onboarding and renewed checks for existing employees.
  • Reviewed employment documents to confirm completeness of employee identification and work records.
  • Developed HR process documentation to support regulatory compliance and improve operational efficiency.
  • Supported HR managers with administrative tasks through organized documentation and comprehensive reports.
  • Managed employee records and maintained confidentiality of sensitive information.

Professional Cleaning Assistant

Ewa and Ania Cleaning Services
Butler, NJ
08.2019 - 12.2024
  • Demonstrated effective customer service skills through professional communication with clients and employers.
  • Executed detail-oriented service cleanings that enhanced customer satisfaction and company reviews.
  • Collaborated with clients to gather necessary information for service completion.
  • Actively listened to clients to understand specific service requirements and preferences.
  • Supported team members by completing service cleanings collaboratively, boosting overall motivation.
  • Fostered a positive workplace environment that contributed to company success.

Childcare Provider

Private Childcare Provider
New Jersey, NJ
08.2019 - 10.2023
  • Supervised safety and well-being of children aged four and older in a positive environment.
  • Fostered a workplace culture that emphasized educational learning and child development.
  • Communicated regularly with parents and guardians regarding activities and learning progress.
  • Provided educational support and tutoring services for children and parents facing academic challenges.
  • Developed detailed plans for daily tasks, activities, and obligations to ensure smooth operations.

Cashier/Crew Member

Dunkin' Donuts
New Jersey, NJ
06.2023 - 09.2023
  • Ensured exceptional customer service through daily communication with customers.
  • Strengthened problem-solving skills by offering assistance to customers and employees.
  • Performed drink preparation, cashier duties, and stock organization to enhance adaptability.
  • Promoted a positive work environment by enforcing respect, integrity, and patience.
  • Supported staff and employees, positively impacting overall company performance.

Dental Health Intern

Heights Dental
New York, NY
05.2023 - 09.2023
  • Managed public personnel functions in a high-performance, fast-paced environment.
  • Constructed collaborative employee engagement activities that positively impacted the organization.
  • Collaborated with clinical teams to negotiate individualized treatment plans for patients.
  • Greeted patients to provide information, schedule appointments, and address concerns.
  • Prepared insurance documentation and organized client information using Microsoft Excel.

Sales Service Associate & Retail Management Trainee

T.J. Maxx
New Jersey, NJ
08.2019 - 06.2022
  • Led retail sales management through meticulous task organization, enhancing customer service ratings.
  • Developed strategic business methods, aligning objectives to drive company success.
  • Supervised transactions and sales operations, ensuring effective communication with buyers.
  • Integrated conflict management strategies to resolve complex customer return issues.
  • Negotiated with employees and managers, fostering teamwork to achieve challenging goals.

Hospital Volunteer

Valley Medical Group
Wayne, NJ
05.2021 - 09.2021
  • Executed detail-oriented tasks, ensuring accuracy in patient and hospital records.
  • Managed daily visitor observations, edited internal paperwork, and addressed inquiries efficiently.
  • Facilitated communication with new visitors, promoting a welcoming environment at the hospital.
  • Provided guidance to visitors, enhancing employee and customer engagement.
  • Developed informational documents using Microsoft applications, aiding staff in task completion.
  • Utilized Excel spreadsheets to improve technical skills in data management.

Education

BA - Human Resource Management & Employment Relations, Sociology

Rutgers, The State University of New Jersey, Rutgers, School of Arts and Sciences
New Brunswick

Skills

  • HRIS (Workday) and Microsoft Office Suite
  • Excel proficiency
  • HR compliance and policy
  • Recruitment and onboarding
  • Process improvement
  • Document verification
  • Employee engagement
  • Regulatory adherence
  • Document management
  • Compliance verification
  • HR software
  • Background checks
  • Customer relationship management
  • Data analysis
  • Conflict resolution
  • Regulatory compliance
  • Active listening
  • Staff education and training
  • Recruitment management

Volunteer Experience

Hospital Volunteer, Valley Medical Group

  • Performed detail-oriented tasks that required my high attention to detail and information seen within patient and hospital records
  • Managed multiple tasks, including the daily observations of visitors, editing of internal paperwork, answering phone lines, and assisting individuals with any issues
  • Worked in the organization's main office and effectively greeted and communicated with new visitors to the hospital
  • Offered guidance and assistance to new visitors, which enhanced and improved employee and customer engagement in the organization
  • Constructed informational documents through Microsoft and Excel spreadsheets that helped employees and staff complete their tasks and enhanced my technical skills using computerized data applications

Leadership Projects

Equity & Compensation Business Plan

  • Constructed a personalized company training program plan with an extended curriculum and learning modules on blockchain technology
  • The plan examines and analyzes the complex adversities of blockchain technology that have been ingrained in protecting employee privacy and data. Information and personal employee data can be protected and secured away from hackers and other predators in a number of ways described in detail in the project
  • Offers informational and educational findings to individuals and business owners actively seeking to ensure the safety and privacy of their companies from blockchain technology
  • Describes how blockchain technology is only growing and becoming more complex to solve, and will remain a difficult adversary to overcome if not prioritized and taken seriously by executive leaders.
  • Talent and Development Business Plan, Designed a comprehensive compensation business structure plan that aligned with equity, employee development, and business strategy, which also takes into account SHRM best practices.

Timeline

Operations Associate

Success Academy
03.2025 - 06.2025

HR Assistant

International Rescue Committee
12.2024 - 01.2025

Cashier/Crew Member

Dunkin' Donuts
06.2023 - 09.2023

Dental Health Intern

Heights Dental
05.2023 - 09.2023

Hospital Volunteer

Valley Medical Group
05.2021 - 09.2021

Professional Cleaning Assistant

Ewa and Ania Cleaning Services
08.2019 - 12.2024

Childcare Provider

Private Childcare Provider
08.2019 - 10.2023

Sales Service Associate & Retail Management Trainee

T.J. Maxx
08.2019 - 06.2022

BA - Human Resource Management & Employment Relations, Sociology

Rutgers, The State University of New Jersey, Rutgers, School of Arts and Sciences
Nicole Rajchel