Nicole Ramirez
Nolanville,TX
Summary
Attentive Human Resources Clerk with 2 years of clerical experience in fast-paced environment and practical working knowledge of human resources activities. Demonstrates strong interpersonal and excellent verbal and written communication skills to confidently interface with public and deal effectively with questions or concerns. Establishes and maintains productive working relationships with co-workers and officials while preserving high level of confidentiality required in HR environment.
Overview
7
7
years of professional experience
Work History
Human Resource Clerk
Killeen Independent School District
01.2023 - Current
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with on-boarding process, new hires.
- Managed employee exit interviews and paperwork.
- Processed and accurately recorded new hires, terminations, transfers and promotions into HRIS.
- Recruited and screened qualified potential employees.
- Answered and redirected incoming phone calls for office.
Secretary
Killeen Independent Sch District
06.2021 - 01.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Beauty Advisor
HEB Grocery Store
01.2017 - 06.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Education
Bachelor of Science - Liberal Arts And General Studies
A&M Central Texas College
Killeen, TX05.2025
Skills
- Team Player
- Teaching
- Maintaining files
- Onboarding Coordination
- Computer Literacy
- Conflict Management
- Job Descriptions Creation
- Administrative Skills
- Employee Onboarding
- Recruitment
- New Hire Orientation
- Resume Screening
Languages
Spanish
Native or Bilingual
Timeline
Human Resource Clerk
Killeen Independent School District
01.2023 - Current
Secretary
Killeen Independent Sch District
06.2021 - 01.2023
Beauty Advisor
HEB Grocery Store
01.2017 - 06.2021
Bachelor of Science - Liberal Arts And General Studies
A&M Central Texas College
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