Summary
Overview
Work History
Skills
Timeline
CustomerServiceRepresentative
Nicole Randle

Nicole Randle

Iowa City,IA

Summary

Adept at fostering client independence and well-being, I leveraged my problem-solving and communication skills at Systems Unlimited to enhance client lives. My expertise spans from ADL support to advanced medical care, underpinned by a commitment to teamwork and a positive attitude, significantly improving client satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

DSP

MYEP
10.2023 - Current


  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Perform/support clients w ADL’s, finance, transport, pass meds, document progress/regress

Lead DSP

Systems Unlimited
01.2013 - Current

Perform/support clients w/ADL’s, document progress/regress. Support client w/any and all struggles. Maintain finances, upkeep of home, transport clients wherever needed (ex) appt., trips, etc. Cook and coordinate meals, support clients w/ life skills such as budgeting and hygiene cares. I’m fully trained to use mobility devices, clean/replace trachs, ostomy care, cath care’s, diabetic care and more

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking Abilities
  • Excellent Communication

Timeline

DSP

MYEP
10.2023 - Current

Lead DSP

Systems Unlimited
01.2013 - Current
Nicole Randle