Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicole Raposo

Denver,CO

Summary

Hardworking medical administrative professional with exceptional people skills, adept at organizing file management and ensuring compliance with patient protections. Proactively meets patient and staff needs to enhance office operations. Proficient in electronic recordkeeping and insurance documentation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Hop Alley
Denver, CO
08.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Bartender/Server

The Coast Guard House
Narragansett, RI
08.2022 - 07.2023
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Assisted in setting up the bar for service shift.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.

Enterprise Sales

Klara
Remote
01.2021 - 12.2022
  • Cultivated relationships with key decision makers within large hospital organizations to ensure effective partnerships and drive enterprise sales initiatives.
  • Conducted market research to identify potential sales opportunities.
  • Identified customer needs, provided solutions, and generated new sales opportunities.

Enterprise Sales

Virgin Pulse
Providence, RI
01.2022 - 08.2022
  • Prepared weekly reports summarizing sales data for management review.
  • Analyzed sales data to develop strategies for increasing revenue potential.
  • Established relationships with potential and existing clients to ensure their needs were being addressed and resolved by the integration of our services.

Enterprise Account Executive

Upserve
Providence, RI
06.2019 - 12.2020
  • Drafted proposals outlining product features, benefits, pricing, and terms.
  • Demonstrated a custom-tailored product to potential and existing enterprise and business clientele.
  • Selected appropriate solutions based on customer needs assessments.
  • Cultivated meaningful relationships with prospective clients, in order to better assess their unique needs.

Education

Bachelor of Science - Nursing

Galen College of Nursing
Aurora, CO
08-2026

B.A. Biology/ Pre-Nursing -

MSU Denver
Denver, CO

B.A. Biology -

University of Rhode Island
Kingston, RI

Skills

  • Exceptional ability to communicate with customers efficiently and uniquely
  • Excellent at multitasking
  • Exemplary Written and verbal communication skills
  • Customer service
  • Team management
  • Organized and results oriented
  • Optimistic about feedback and critiquing
  • Performance Improvement
  • Strong Work Ethic
  • Strategic Planning
  • Customer Billing
  • Problem-solving aptitude
  • New Hire Onboarding
  • Adaptability and Flexibility
  • Performance Evaluations

Certification

  • Adult, Child and Baby First Aid/CPR/AED via American Red Cross

References

References available upon request.

Timeline

Server

Hop Alley
08.2023 - Current

Bartender/Server

The Coast Guard House
08.2022 - 07.2023

Enterprise Sales

Virgin Pulse
01.2022 - 08.2022

Enterprise Sales

Klara
01.2021 - 12.2022

Enterprise Account Executive

Upserve
06.2019 - 12.2020

Bachelor of Science - Nursing

Galen College of Nursing

B.A. Biology/ Pre-Nursing -

MSU Denver

B.A. Biology -

University of Rhode Island
Nicole Raposo