Nicole Ratliff
Fresno,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in a prevention and coding position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Northwestern Auto Brokers
09.2015 - 01.2018
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
Education
Associate of Science - Fire Science
Fresno City College
Fresno, CA05.2023
Certificate - Emergency Medical Technology
Fresno City College
Fresno, CA12.2018
Certificate - Administrative Medical Assistant
Fresno Adult School
Fresno, CA06.2009
Skills
- Multi-Line Telephone Systems
- PC Proficiency
- Security Awareness
- Customer and Client Relations
- Database Administration
- Office Equipment Operation
- Mail Handling
- Document Control
- Data Inputting
- Information Protection
- Microsoft Office
- Records Preparation
Certification
- CPR BLS Certification.
- CAL-OSHA 30 Hour card.
- Hazardous waste training.
- Safety and emergency protocol training.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Northwestern Auto Brokers
09.2015 - 01.2018
Associate of Science - Fire Science
Fresno City College
Certificate - Emergency Medical Technology
Fresno City College
Certificate - Administrative Medical Assistant
Fresno Adult School
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