Nicole Ray
Dacula,US
Summary
Dedicated Medical Assistant with experience at Apex Spine and Neurosurgery, Piedmont Athens Regional and Barrow Pediatrics. I am skilled in EMR systems (including Epic) and compassionate patient care. Proven ability to monitor vital signs and maintain accurate clinical documentation, ensuring optimal patient outcomes. A reliable team player committed to delivering exceptional service and fostering a supportive environment for patients. Proven ability to remain organized and work closely with physicians and nurses in a fast-paced environment. Strong ability to persuade and educate patients on health maintenance and preventive care, contributing to overall well-being and better health outcomes.
Experienced with planning and executing diverse activities tailored to participant interests. Utilizes effective communication and organizational skills to ensure smooth program operations. Track record of fostering inclusive environments and enhancing participant experiences.
A professional with strong background in activity coordination and proven track record in creating engaging programs. Known for fostering collaborative team environments and achieving high levels of participant engagement. Reliable and adaptable, with expertise in program development and team leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Activity Director
Gateway Gardens Assisted Living and Memory Care
07.2025 - Current
- Developed engaging activity programs tailored to residents' interests and cognitive abilities.
- Coordinated schedules for daily activities, ensuring optimal participation and engagement levels.
- Trained and mentored staff on activity facilitation techniques and resident interaction strategies.
- Collaborated with healthcare professionals to align activities with residents' therapeutic needs.
- Implemented feedback mechanisms to continuously enhance program effectiveness and resident satisfaction.
- Managed event logistics, including resource allocation, budgeting, and community partnerships.
- Fostered a vibrant community atmosphere through inclusive social events that promoted resident connections.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Arranged outings as part of recreational program.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
Patient Care Technician
Piedmont Athens Regional Medical Center
09.2022 - 07.2025
- Monitor tech telemetry
- Performed hourly rounds and responded promptly to call lights.
- Utilized computer systems for charting patient data.
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Reported changes in patient status to nursing staff in a timely manner.
- Placed ECGs for observing, monitoring, and documenting cardiac arrhythmias.
- Responded promptly to emergency situations using established protocols.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Provided direct patient care to patients with chronic illnesses or disabilities under the supervision of a registered nurse or other healthcare professional.
- Maintained cleanliness of assigned work area according to infection control standards.
- Demonstrated knowledge of infection control related to hand washing and universal precautions.
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Demonstrated knowledge of universal precautions and infection control protocols when handling specimens and disposing of contaminated materials.
- Interacted professionally with all departments within the facility.
- Obtained or assisted in specimen collection for diagnostic or waived tests.
- Exhibited desire to learn and upgrade skills by performing additional department or unit duties.
- Provided emotional support to family members during times of stress.
- Transferred, admitted, and discharged patients, complying with principles of safe patient handling.
- Inspected equipment to ensure proper functioning prior to use on patients.
- Conducted basic laboratory tests such as urinalysis or hemoglobin levels utilizing appropriate safety measures.
- Prepared and administered injections, enemas, douches, catheterizations and other treatments as prescribed by a physician.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Assisted physicians during examinations and procedures as needed.
- Checked vital signs and recorded intake information to monitor patient stability.
- Answered patient call signals, signal lights or bells to determine patient needs.
- Collected specimens, such as urine, feces, and sputum.
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
- Kept patient information confidential to protect organization's value.
- Turned and repositioned bedridden patients.
Medical Assistant
Apex Spine and Neurosurgery
01.2025 - 04.2025
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
- Performed patient intake and assisted in patient care procedures.
- Triaged patients and performed vital checks for patient flow facilitation.
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies.
- Worked interdependently with other professionals to provide quality health care to patients.
- Instructed patients on proper medication use and storage techniques based on doctor's orders.
- Provided patient education and post-visit care instructions to foster care continuum.
- Obtained medical information and measured vital signs, weight, and height.
- Showed patients to examination rooms and prepared for physician.
Medical Assistant
Barrow Pediatrics
09.2021 - 02.2023
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Scheduled appointments and maintained patient records.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
- Performed patient intake and assisted in patient care procedures.
- Triaged patients and performed vital checks for patient flow facilitation.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Educated patients about their conditions and treatments.
- Instructed patients on proper medication use and storage techniques based on doctor's orders.
- Obtained medical information and measured vital signs, weight, and height.
- Scheduled appointments for patients.
- Showed patients to examination rooms and prepared for physician.
Certified Medical Assistant (CMA)
Loganville Family Medicine
11.2020 - 05.2021
- Performed patient intake, including gathering detailed medical histories and vital signs.
- Documented medical data in patient charts, facilitating accurate records.
- Performed basic clinical duties such as dressing changes and suture removal.
- Performed laboratory procedures such as drawing blood, preparing specimens for testing, and performing EKGs.
- Documented visits using Electronic Medical Records system.
- Stocked supplies and instruments for examination rooms.
- Performed patient intake and assisted in patient care procedures.
- Ensured compliance with HIPAA regulations regarding the release of confidential patient information.
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
- Triaged patients and performed vital checks for patient flow facilitation.
- Worked interdependently with other professionals to provide quality health care to patients.
- Participated in team meetings related to process improvement initiatives.
- Educated patients about their conditions and treatments.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Obtained patient medical histories for inclusion in records.
CNA
Gateway Gardens
06.2018 - 03.2021
- I have such a passion for helping others
- Worked with coworkers to complete tasks.
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
- Managed and coordinated multiple projects while ensuring timely completion.
- Administered medications
- Checked blood sugars
- Administered insulin
- Helping residents with ADL's
Education
High School Diploma -
Apalachee High School
GA05-2016
Diploma - Certified Nursing Aide
Woodruff Medical Testing And Training
Gainesville, GA02-2018
Diploma - Medical Assistant
Altierus Career College
GA10.2020
Skills
- EMR Systems
- Medication Administration
- Home care
- Laboratory Procedures
- Vital Signs
- Patient Care
- Medical Office Experience
- Phlebotomy
- Laboratory Experience
- Experience Administering Injections
- Venipuncture
- HIPAA compliance
- Medical terminology knowledge
- Vital signs monitoring
- Clinical documentation
- EMR / EHR
- Compassionate
- Customer service
- Patient scheduling
- CPR
- Electronic health records
- Data entry
- Maintaining confidentiality
- Direct patient care
- Phlebotomy techniques
- Procedure assistance
- Reliable team player
- First aid
- Immunization administration
- Patient assessments
- Compassionate caregiver
- Simple dressings
- OB/GYN procedures
- Emergency response preparedness
- Complex Problem-solving
- Professional bedside manner
- Patient feeding
- Orthopedic splints
- Patient oral care
- Patient bathing
- Emergency room procedures
- Traction equipment
- Neurology assessments
- Specimen labeling
- Patient triage
- Valid [state] driver's license
- Reliable transportation
- Family education
- Activity organization
- Event planning experience
- Organizational skills
- Program development
- Small group leadership
- Accident response
- Safety promotion
- Event planning background
- Excellent organizational skills
- Team leadership
- Staff training
- Budget management
- Conflict resolution
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Multitasking
- Active listening
- Effective communication
- Adaptability and flexibility
Accomplishments
- Supervised team of 8-12 staff members.
- Successfully trained and onboarded a new employee.
- Resolved product issue through consumer testing.
- Worked collaboratively with nurses and physicians to ensure high-quality patient care; recognized by the department manager and colleagues for performance and teamwork.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Medical Assistant, 10/20, 10/22
- Certified nurse aid
Languages
English
Native or Bilingual
Timeline
Activity Director
Gateway Gardens Assisted Living and Memory Care
07.2025 - Current
Medical Assistant
Apex Spine and Neurosurgery
01.2025 - 04.2025
Patient Care Technician
Piedmont Athens Regional Medical Center
09.2022 - 07.2025
Medical Assistant
Barrow Pediatrics
09.2021 - 02.2023
Certified Medical Assistant (CMA)
Loganville Family Medicine
11.2020 - 05.2021
CNA
Gateway Gardens
06.2018 - 03.2021
Diploma - Medical Assistant
Altierus Career College
High School Diploma -
Apalachee High School
Diploma - Certified Nursing Aide
Woodruff Medical Testing And Training