Summary
Overview
Work History
Education
Skills
Leadership role
Timeline
Generic

Nicole Recksiek

Pleasant Grove,UT

Summary

Driven by a results-focused approach, excelled at USBank by enhancing customer satisfaction and streamlining operations. Leveraging strong organizational skills and positive attitude, adeptly balanced team leadership and customer service, significantly reducing transaction discrepancies and fostering a collaborative work environment.

Overview

25
25
years of professional experience

Work History

Homemaker

N/A
09.2007 - Current
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Homeschool Teacher

Home
08.2014 - 02.2021
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
  • Increased student motivation by implementing engaging activities and interactive teaching techniques.
  • Implemented hands-on activities and experiential learning opportunities for improved understanding of complex concepts.
  • Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
  • Encouraged intellectual curiosity by incorporating stimulating topics outside traditional subject matter into lesson plans.
  • Ensured a safe and inclusive learning environment by addressing any behavioral issues promptly and with sensitivity, reinforcing the importance of respect for oneself and others.
  • Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.

Teller Coordinator

USBank
09.2004 - 06.2007
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
  • Complied with internal controls and federal regulations.
  • Increased accuracy in transaction processing by conducting thorough audits and reconciliations.
  • Executed various customer deposits, withdrawals, and money orders.
  • Recognized potential sales opportunities to cross-sell appropriate products and services to clients and make qualified referrals.
  • Balanced cash drawers at the end of each day, ensuring accurate reporting and minimizing discrepancies.
  • Handled large volumes of currency securely while adhering to established security protocols, reducing risk of loss or theft.
  • Assisted in training new hires, resulting in improved performance and quicker acclimation to the workplace.

Assistant Manager

Arby’s
09.1999 - 09.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

GED - High School

Online
Utah
09.2002

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Leadership role

Was called as the Stake Young Women’s President in my ward. Performed high levels of leadership and training to other leaders, and helped plan youth camp that offered enhanced spirituality..

Timeline

Homeschool Teacher

Home
08.2014 - 02.2021

Homemaker

N/A
09.2007 - Current

Teller Coordinator

USBank
09.2004 - 06.2007

Assistant Manager

Arby’s
09.1999 - 09.2004

GED - High School

Online
Nicole Recksiek