E-Justice
Nicole Rene
Middletown,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Deputy Warden
New York City Department Of Corrections
03.2015 - 02.2021
- Enhanced facility security by implementing strict protocols and conducting regular inspections.
- Increased staff efficiency by providing comprehensive training programs and performance evaluations.
- Maintained a safe environment for inmates and staff through diligent monitoring and effective communication.
- Reduced inmate incidents by developing and executing conflict-resolution strategies in a timely manner.
- Streamlined administrative processes for improved productivity, implementing data-driven systems to track performance metrics.
- Promoted open lines of communication between inmates and staff members, mediating conflicts as they arose and resolving issues effectively.
- Completed daily work report sheets and delegated tasks to employees.
- Served as administrative liaison between warden, resident population and staff in matters of litigation against institution and staff.
- Prepared reports, position papers, legal documents and correspondence.
- Conducted risk assessments to identify potential threats within the facility, promptly addressing concerns to maintain optimal security levels.
- Elevated employee morale through consistent recognition of achievements, offering opportunities for professional development and career advancement.
- Oversaw daily operations of the facility, coordinating staff schedules, assigning duties, and maintaining compliance with regulations.
- Researched and responded to inquiries and complaints from general public and outside agencies.
- Evaluated facility infrastructure and equipment, recommending necessary upgrades or repairs to maintain safety standards and optimize operational efficiency.
- Assisted in recruitment efforts to hire qualified individuals committed to upholding organizational values while delivering exceptional service in their roles as correctional officers or administrators.
- Supervised facility employees and performance of tasks and managed offenders.
- Displayed strong decision-making skills in high-pressure situations, effectively prioritizing tasks and responding to emergencies as they arose.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Participated in ongoing training programs to stay current with best practices in corrections management and security procedures.
- Improved inmate behavior by consistently enforcing facility rules and regulations.
- Enhanced safety within the correctional facility through diligent monitoring of inmates and their activities.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Monitored security systems throughout the facility to ensure full compliance with established guidelines while promptly addressing any potential issues or concerns that arose.
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
- Collaborated with fellow deputies and supervisors to maintain order within the facility and promptly address any conflicts or incidents that occurred.
- Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
- Facilitated open communication between unit leaders, promoting teamwork and information sharing among correctional staff members.
- Oversaw the timely completion of administrative tasks such as report writing, incident documentation, and record-keeping processes.
- Conducted thorough investigations into allegations of misconduct or policy violations within the facility, ensuring accountability at all levels.
- Delegate tasks to administrative support staff to organize and improve office efficiency.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Conducted thorough investigations into incidents, ensuring appropriate disciplinary actions were taken when necessary.
- Managed staff schedules for optimal coverage and minimized overtime costs.
- Increased interdepartmental communication through regular meetings and transparent reporting procedures.
- Promoted a positive work environment by addressing employee concerns promptly and fairly.
- Managed budgets effectively while maintaining essential resources such as staffing levels required in order meet operational needs successfully without compromising quality standards set forth within facilities under my supervision.
- Evaluated employee performances regularly; providing constructive feedback designed help individuals reach their full potential professionally while also promoting overall team success through collaboration, shared goals, mutual respect among all members involved.
Assistant Deputy Warden
New York City Department Of Corrections
07.2014 - 03.2015
- Enhanced facility security by implementing strict protocols and conducting regular inspections.
- Promoted open lines of communication between inmates and staff members, mediating conflicts as they arose and resolving issues effectively.
- Developed emergency response procedures for various scenarios including natural disasters or violent disturbances, ensuring preparedness throughout the organization.
- Ensured compliance with federal, state, and local laws governing correctional facilities while establishing best practices in line with industry standards.
- Prepared reports, position papers, legal documents and correspondence.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Coordinated responses to emergency situations arising in different prison locations.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Maintained a safe environment for inmates and staff through diligent monitoring and effective communication.
Captain Discharge Coordinator
New York City Department Of Corrections
07.2013 - 07.2014
- Established strong relationship with the Federal Customs for Immigration discharge.
- Served as a liaison for the department between federal personnel to ensure they receive all pertinent documentation.
- Supervised and conducted all the screening and reviewing of all pertinent inmate records for determination of discharge.
- Coordinated discharge process by coordinating with various facilities to ensure timely communication between departments.
- Oversaw the processing of inmates for discharge and arrangement of transportation pickup with federal agencies for deportation.
- Interacted effectively with departmental Commanding Officers, Executive staff, Court personnel and various outside agencies (city & federal).
- Resolved conflicts within various facilities with discharges.
- Evaluate Reduced readmission rates through thorough review of patient records and implementation of individualized care plans.
- Enhanced patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care.
- Streamlined workflow by developing efficient systems for tracking patients'' progress throughout their hospital stay.
- Increased efficiency in the discharge process, implementing electronic record-keeping systems to track essential information.
- Conducted various audits with various facilities throughout the department.
- Communicated with the Legal Division to provided confidential pertinent information.
Captain - Hospital Prison Ward
New York City Of Corrections
03.2012 - 07.2013
- Worked closely with mental health professionals to address the needs of inmates experiencing psychological distress, promoting a safe and supportive environment for recovery.
- Maintained a safe environment for inmates and staff through diligent monitoring and effective communication.
- Liaised between medical professionals and clients to ensure accurate information exchange, promoting cohesive care planning across disciplines.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
Captain
New York City Department Of Corrections
07.2007 - 03.2012
- Improved inmate behavior by implementing structured routines and clear expectations.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Conducted regular inspections of the physical facilities within the unit, identifying any maintenance or safety concerns that required immediate attention.
- Maintained accurate records related to inmate conduct, staff performance, or facility operations, ensuring all documentation was up-to-date and readily accessible when needed.
- Coordinated responses to emergency situations arising within the facility.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Resolved issues and disputes between inmates professionally and respectfully.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Improved inmate behavior by consistently enforcing facility rules and regulations.
- Enhanced safety within the correctional facility through diligent monitoring of inmates and their activities.
Correction Officer Administrative Assistant
New York Department Of Corrections
12.2005 - 07.2007
- Routinely counted inmates and in response to potential security breaches.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Enforced rules and regulations to maintain order among inmates.
- Oversaw and maintained custody of inmates in maximum security.
- Authored incident reports for management on violations and discrepancies.
- Responded to inquiries from inmates and other members of public.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prepared reports to document incidents and violations
Correction Officer
New York City Department Of Corrections
06.2000 - 07.2007
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Education
No Degree - LIBERIAL ARTS
John Jay College of Criminal Justice of The City University
New York, NEW YORKHigh School Diploma -
JAMAICA HIGH SCHOOL
Jamaica, NY06.1993
Skills
- Administrative Oversight
- Staff Training
- Team Leadership
- Crisis Management
- Budget Management
- Decision Making
- Time Management
- Computer Literacy
- Inmate Supervision
- Weapons Handling
- Report Writing
- Handberry Trained
Accomplishments
UNIT CITATION
CERTIFICATE OF APPRECIATION
LETTER OF APPRECIATION
EMPLOYEE OF THE MONTH 2006, 2009 & 2014
CITATION FOR PATRIOTIC EMPLOYER
Certification
HEALTH MANANGEMENT DIVISION HOME VISIT TRAINING
INCIDENT COMMAND SYSTEMS - 100
INCIDENT COMMAND SYSTEMS - 700
Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursWork from home optionSoftware
CRIMS
Microsoft Word
E-Raps
Microsoft Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy Warden
New York City Department Of Corrections
03.2015 - 02.2021
Assistant Deputy Warden
New York City Department Of Corrections
07.2014 - 03.2015
Captain Discharge Coordinator
New York City Department Of Corrections
07.2013 - 07.2014
Captain - Hospital Prison Ward
New York City Of Corrections
03.2012 - 07.2013
Captain
New York City Department Of Corrections
07.2007 - 03.2012
Correction Officer Administrative Assistant
New York Department Of Corrections
12.2005 - 07.2007
Correction Officer
New York City Department Of Corrections
06.2000 - 07.2007
No Degree - LIBERIAL ARTS
John Jay College of Criminal Justice of The City University
High School Diploma -
JAMAICA HIGH SCHOOL
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