Nicole Reyes
Lawrenceville,GA
Summary
With excellent organizational abilities and strength for multitasking and prioritizing tasks, this candidate brings a solid foundation in general office procedures and computer applications to ensure smooth daily operations. Ready to utilize and further develop administrative and communication skills in the desired position, contributing to the success of the team.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Republic Elite Multifamily Interiors
01.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Supported benefits administration, ensuring accurate enrollment and processing of claims for all employees.
- Organized successful company events that promoted team building and boosted morale among staff members.
- Coordinated employee benefits administration, ensuring timely enrollment and accurate record maintenance for insurance, retirement plans, and other programs.
- Set up orientations and initial training for new employees.
- Developed and maintained HR policies and procedures.
- Helped employees register for benefits programs using online portals.
- Assisted with creating employee handbooks and manuals.
- Participated in job fairs to recruit new talent.
- Converted employee status from temporary to permanent.
Guest Services Representative
Rick Hendrick Chrysler Dodge Jeep RAM Dealer
08.2020 - 07.2022
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Streamlined front desk operations for increased efficiency and improved customer service.
Sales Associate
Mega Package
01.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate
Wines and Liquors
05.2018 - 07.2018
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
General Studies -
Westchester Community College
01.2016
High School - undefined
Forest Hills High School
01.2015
Skills
- Fluent in Spanish
- Verbal Communication
- Written Communication
- Multi-tasking
- Microsoft Proficient
- Data entry
- Office administration
- Customer service
- Filing
- Employee relations
- Payroll administration
- Onboarding assistance
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Republic Elite Multifamily Interiors
01.2023 - Current
Guest Services Representative
Rick Hendrick Chrysler Dodge Jeep RAM Dealer
08.2020 - 07.2022
Sales Associate
Mega Package
01.2019 - 08.2020
Sales Associate
Wines and Liquors
05.2018 - 07.2018
High School - undefined
Forest Hills High School
General Studies -
Westchester Community College
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