Summary
Overview
Work History
Education
Skills
Timeline
Generic
NICOLE RICHARDSON

NICOLE RICHARDSON

NEWCASTLE

Summary

Hard-working professional with 14+ years of experience and proven knowledge of student services, lifelong learning, and administration policies and rules.


Overview

19
19
years of professional experience

Work History

PTO President

Newcastle Middle School PTO
05.2023 - Current
  • Led initiatives to enhance parent engagement and communication within school community.
  • Coordinated fundraising events, successfully increasing participation and financial support for school programs.
  • Developed strategic partnerships with local businesses to secure sponsorships and resources for school activities.
  • Facilitated monthly meetings, fostering collaboration among parents, teachers, and administration for improved student outcomes.
  • Streamlined communication processes using digital platforms to improve information flow between parents and staff.
  • Oversaw the planning of annual staff appreciation events, creating a positive atmosphere that acknowledged hard-working educators.
  • Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.

Funding Specialist/Finance Manager

Redbud Telecom Consulting
05.2022 - Current


  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Streamlined bookkeeping processes, enhancing operational efficiency across multiple departments.
  • Conducted regular audits of financial records to ensure compliance with internal controls.
  • Collaborated with management to develop budgets and forecasts, aligning resources with organizational goals.
  • Maintained and processed invoices, deposits, and money logs.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Substitute Teacher

Newcastle Public Schools
08.2021 - Current
  • Implement teacher’s lesson plans to optimize students’ understanding of curriculum material
  • Encourage students to ask questions and discuss their thoughts about how the curriculum applies to everyday life
  • Communicate with absent teachers regarding student behavior
  • Maintain a positive relationship with all school staff
  • Maintain classroom control and monitor students in various settings
  • Update attendance logs
  • Provide feedback and assistance for daily schoolwork
  • Provide a respectful classroom environment
  • Encourage interactive activities and discussions

Chief House Manager

Richardson Family
06.2012 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Personal Travel Planner

Crazy Imagination Travel
10.2017 - 12.2019
  • Monitored social media and online sources for industry trends.
  • Responded to clients’ questions, issues, and complaints and found appropriate solutions when needed.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreetness.
  • Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Developed a loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

Medical Secretary

Oklahoma Heart Hospital
09.2008 - 06.2012
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Successfully scheduled and kept track of patient appointments and demographic information to deliver an exceptional customer experience.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated front office duties, including customer service, patient scheduling, demographic data and billing.
  • Verified insurance benefits for eligibility and documented in Cerner system.

Medical Secretary

Abbott Dermatology
06.2006 - 09.2008
  • Verified insurance benefits and eligibility.
  • Assisted patients with checking in and out and scheduling appointments/procedures.
  • For non-insured patients, discussed payment plans and collected balances due up-front.
  • Answered multi-line phone systems, responded to inquiries via phone and email and transferred calls to correct departments or personnel.

Education

Diploma -

Newcastle High School
05.2003

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Oklahoma City Community College
City, Oklahoma

Skills

  • MS Office Suite
  • Interpersonal Skills
  • Administrative Skills
  • Problem Solving
  • Communication
  • Invoicing
  • Organization
  • Quickbooks
  • Payroll
  • Volunteer recruitment
  • Meeting facilitation
  • Fundraising expertise
  • Teamwork and collaboration

Timeline

PTO President

Newcastle Middle School PTO
05.2023 - Current

Funding Specialist/Finance Manager

Redbud Telecom Consulting
05.2022 - Current

Substitute Teacher

Newcastle Public Schools
08.2021 - Current

Personal Travel Planner

Crazy Imagination Travel
10.2017 - 12.2019

Chief House Manager

Richardson Family
06.2012 - Current

Medical Secretary

Oklahoma Heart Hospital
09.2008 - 06.2012

Medical Secretary

Abbott Dermatology
06.2006 - 09.2008

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Oklahoma City Community College

Diploma -

Newcastle High School

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