Nicole Richardson
Rocky Mount,NC
Summary
Results-driven Clinical Nurse skilled in coordinating patient care plans and enhancing workflow efficiency. Committed to fostering collaborative environments and ensuring compliance with healthcare regulations to improve service delivery and patient safety.
Overview
10
10
years of professional experience
Work History
Clinical Nurse II
UNC Johnston Health
Smithfield, NC
03.2026 - Current
- Administered medications and monitored patient responses in compliance with care plans.
- Responded to patient emergencies to provide prompt and correct intervention.
- Collaborated with healthcare team to develop individualized patient care strategies.
- Conducted routine assessments to evaluate patient conditions and report changes promptly.
- Documented patient information accurately in electronic health record systems for continuity of care.
- Maintained infection control protocols to ensure safety within clinical environments.
- Supported family members with emotional guidance during treatment processes and hospital stays.
Clinical Coordinator RN/Intake Coordinator
Duke Lifepoint Wilson Medical Center
Wilson, NC
02.2023 - 02.2026
- Coordinated patient care plans with multidisciplinary teams to ensure optimal treatment outcomes.
- Implemented quality assurance protocols to maintain compliance with healthcare regulations and standards.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Streamlined scheduling processes for clinical staff, enhancing operational efficiency and resource allocation.
- Monitored patient data trends, identifying areas for improvement in service delivery and patient satisfaction.
- Led performance improvement projects that enhanced workflow efficiency, reducing turnaround times for patient services.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
Clinical Lead Nurse
Monarch Behavioral Health
Rocky Mount, NC
06.2022 - 09.2025
- Supervised nursing staff to ensure adherence to best practices and regulatory compliance, fostering a culture of accountability.
- Streamlined documentation processes, improving accuracy and compliance with regulatory standards.
- Coordinated patient assessments to enable timely interventions and maintain continuity of care, improving patient satisfaction.
- Conducted training sessions on behavioral health protocols, enhancing team knowledge and efficiency.
- Enhanced patient care by implementing evidence-based nursing practices and interdisciplinary collaboration.
- Fostered a positive work environment by promoting open communication, teamwork, and mutual respect among nursing staff.
- Championed a patient-centered approach to care delivery, resulting in increased levels of trust between patients and healthcare providers.
- Developed tailored care plans, ensuring individualized attention and optimal outcomes for each patient.
- Developed and implemented individualized care plans for patients with complex behavioral health needs.
- Conducted comprehensive assessments to evaluate patient progress and adjust treatment strategies accordingly.
- Facilitated interdisciplinary team meetings to enhance communication among healthcare providers and optimize patient outcomes through collaborative strategies. Mobile
Charge Nurse
Cherry Hospital
Goldsboro, NC
01.2019 - 08.2022
- Coordinated patient care plans in collaboration with multidisciplinary teams.
- Implemented best practices for infection control and patient safety initiatives.
- Supervised nursing staff, ensuring adherence to protocols and quality care standards.
- Mentored junior nurses, enhancing their clinical skills and patient management techniques.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Led shift meetings to address challenges, share updates, and foster team communication.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Charge Nurse
Walter B Jones
Greenville NC
01.2018 - 05.2020
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Evaluated patient outcomes, adjusting treatment plans based on progress and feedback.
- Conducted regular assessments of patient care plans to ensure compliance with regulatory standards.
- Streamlined workflow processes to improve care delivery efficiency and reduce wait times.
- Analyzed patient data to identify trends and drive improvements in care delivery practices.
- Conducted regular training sessions on emergency response procedures and equipment use.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
Charge Nurse/Clinical Nurse II
UNC Nash Health Care Systems
Rocky Mount, NC
08.2016 - 01.2018
- Supervise nursing staff to ensure optimal patient care and adherence to protocols.
- Implement evidence-based practices to enhance patient outcomes and safety standards.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Coordinate patient admissions, discharges, and transfers to maintain workflow efficiency.
- Conduct staff training sessions to improve skills and knowledge in clinical procedures.
- Evaluate performance metrics to identify areas for improvement in nursing operations.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Education
Master of Science - Psychiatric Nursing PMHNP
Walden University
Minneapolis, MN08.2026
Bachelor of Science - Nursing
NC Wesleyan University
Rocky Mount, NC12.2022
Skills
- Patient assessment
- Clinical judgment
- Diagnosis and treatment
- Care planning
- Care coordination
- Patient examination
- Intake and discharge
- Medication administration
- Medical recordkeeping
- Health promotion
- Disease prevention
Timeline
Clinical Nurse II
UNC Johnston Health
03.2026 - Current
Clinical Coordinator RN/Intake Coordinator
Duke Lifepoint Wilson Medical Center
02.2023 - 02.2026
Clinical Lead Nurse
Monarch Behavioral Health
06.2022 - 09.2025
Charge Nurse
Cherry Hospital
01.2019 - 08.2022
Charge Nurse
Walter B Jones
01.2018 - 05.2020
Charge Nurse/Clinical Nurse II
UNC Nash Health Care Systems
08.2016 - 01.2018
Master of Science - Psychiatric Nursing PMHNP
Walden University
Bachelor of Science - Nursing
NC Wesleyan University