Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Certification
Timeline
Generic

Nicole Riesterer

Registered Nurse Manager/ Administrator
Appleton,WI

Summary

Experienced Nurse Manager/Administrator with strong clinical and people skills spanning over 12 years seeking an opportunity to utilize leadership and management skills to lead a group of caring individuals towards the common goal of providing excellent patient care. Motivated and goal orientated nurse that is proficient at multi tasking and with excellent ability to manage high stress situations and with experience in long term care setting providing nursing care to diverse populations.

Overview

16
16
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Registered Nurse Administrator

Rennes Group
Peshtigo, WISCONSIN
10.2009 - 07.2021
  • Direct day-to-day administrative and operational functions for 74 unit Residential Care Apartment Complex, providing guidance and leadership to over 50 employees across more than 5 departments.
  • Managed budget of over $100,000 while monitoring accounts payable and receivable, billing and claims processes to obtain reimbursements.
  • Spearheaded and implemented new projects to expand scope of engagement. Initiated and developed respite care program for our assisted living facilities.
  • Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Recruited, hired, developed, elevated, motivated and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility and created recognition programs to promote teamwork and mutual respect.
  • Evaluated work performance of 50 personnel to determine wage increases and implement discipline.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability. Established new policies and updated existing policies to improve standard of care for patients.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers. Assisting with all aspects of admissions and discharges.

Licensed Practical Nurse Manager

Rennes Group
Appleton, WI
11.2007 - 10.2009
  • Evaluated and improved team member performance through coaching and training.
  • Oversaw medication passes and all direct patient care.
  • Scheduled staff and delegated work assignments.
  • Helped to develop, improve and implement nursing policies and procedures.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Spearheaded and implemented new projects to expand scope of engagement.

Licensed Practical Nurse Unit Manager

Rennes Group
Appleton, WI
06.2005 - 11.2007
  • Oversaw medication passes and all direct patient care.
  • Evaluated and improved team member performance through coaching and training.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Assisted with admissions, appointments, transfers and discharges.

Education

Associate Degree in Nursing - Nursing

Northeast Wisconsin Technical College
Green Bay, WI
09.2007 - 12.2009

Licensed Practical Nurse - Nursing

Fox Valley Technical College
Appleton, WI
09.2003 - 12.2005

Skills

Multidisciplinary team collaboration

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Affiliations

  • Wisconsin Assisted Living Association
  • Alzheimer's Association
  • American Heart Association
  • Fox Cities Leadership Academy
  • Youth Apprenticeship Program

Additional Information

Character / Professional References:

Shelly Sontag

CEO Bethany Home

Waupaca, WI

Cell Phone: (920)-360-2978

Description: Shelly operated as direct and indirect supervisor for 11 years.

Chuck Hawkins

Business Development Director Unity Hospice

Green Bay, WI

Cell Phone:(920)-676-6865

Description: Chuck operated as direct and indirect supervisor for 12 years

Tina Schneider

Vice President Clinical Services at Rennes Group

Peshtigo, WI

Cell Phone: (920)-373-3380

Description: Tina operated as direct and indirect supervisor for 10 years

Certification

Health Care Provider CPR

Timeline

Health Care Provider CPR

02-2020

Registered Nurse Administrator

Rennes Group
10.2009 - 07.2021

Licensed Practical Nurse Manager

Rennes Group
11.2007 - 10.2009

Associate Degree in Nursing - Nursing

Northeast Wisconsin Technical College
09.2007 - 12.2009

Licensed Practical Nurse - [2005]

12-2005

Licensed Registered Nurse- [2009]

08-2005

Licensed Practical Nurse Unit Manager

Rennes Group
06.2005 - 11.2007

Licensed Practical Nurse - Nursing

Fox Valley Technical College
09.2003 - 12.2005
Nicole RiestererRegistered Nurse Manager/ Administrator