Nicole Riggins
Analyst
Gilbert,AZ
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Business Office Representative
The City Of Grand Rapids
09.2021 - Current
- Developed and maintained effective relationships with banking institutions to support financial operations.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Coordinated with vendors and suppliers to facilitate timely payments.
- Maximized cash flow through optimal billing and collection processes.
- Utilized company's accounting systems to review reports and prepare assessments.
- Updated reports, managed accounts, and generated reports for company database.
Bus Driver
The Rapid
08.2017 - 09.2021
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Maintained Michigan's driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Retained bus system, route and stop knowledge for informative customer advice.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Center Manager
Check Into Cash
07.2015 - 09.2017
- Performed statistical analyses to gather data for operational and forecast team needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Directed daily operations at busy Check Into Cash.
- Prepared annual budgets with controls to prevent overages.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
Kitchen Manager
Kentwood Public Schools
10.2005 - 10.2015
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Education
Bachelor of Science - Business Administration And Management
Davenport University
Grand Rapids, MI 05.2001 -
Skills
Policy Enforcement
undefinedTimeline
Business Office Representative
The City Of Grand Rapids
09.2021 - Current
Bus Driver
The Rapid
08.2017 - 09.2021
Center Manager
Check Into Cash
07.2015 - 09.2017
Kitchen Manager
Kentwood Public Schools
10.2005 - 10.2015
Bachelor of Science - Business Administration And Management
Davenport University
05.2001 -
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