Nicole Rindahl
Saint Paul,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Resource Allocation Manager
Minnesota Eye Consultants
02.2021 - Current
- With my expertise in developing efficient systems, I have successfully implemented and trained staff in new systems that help the company meet revenue targets
- I use clinical data analytics to help providers build and grow their practice
- I collaborate closely with various departments to execute change management initiatives aimed at implementing positive transformations
- I implemented new staffing software that allowed us to quickly and accurately build provider and staff schedules across five locations
- I negotiated contacts with partnering companies which helped us reduce costs and extend terms
- Used time studies to develop new schedules that eliminated clinic bottlenecks and improved patient workflow for 5 clinic and ASC locations.
- Use data analytics to manage clinic, refractive lasers, and ASC block utilization and capacity
- I use MS Office, PowerPoint, and Excel to help with daily projects and track data.
Ophthalmic Technician/Optician
Allina Health
02.2010 - 12.2020
- I work closely with providers and management to establish new lean workflows aimed at enhancing patient experience
- I successfully managed budgets using lean inventory techniques
- I interviewed and precepted new hires
- Working through the challenges posed by the pandemic I was successful in creating new procedures and policies that meet with changing clinic demands.
Optician
Lake Region Eye Center
02.2007 - 02.2010
- During my tenure at a small private practice, I had the opportunity to test novel approaches to organizing products and delivering excellent customer service
- I was responsible for all business operations of the optical including budgets and invoicing
- I effectively planned and marked the annual trunk show which generated substantial revenue for the practice.
Education
Bachelor of Arts - Health Care Administration/Management
Waldorf University
01.2021
Associates - Sales Management Marketing
St. Cloud Technical
01.2003
Skills
- Business operations
- Inventory management
- Marketing
- Policy analysis
- Project planning
- Microsoft Excel
- NextGen
- Nextech
- Epic Systems
Certification
- American Board of Opticianry Exam-Advance (ABO-A)
- Certified Ophthalmic Technician (COTA)
Timeline
Resource Allocation Manager
Minnesota Eye Consultants
02.2021 - Current
Ophthalmic Technician/Optician
Allina Health
02.2010 - 12.2020
Optician
Lake Region Eye Center
02.2007 - 02.2010
Bachelor of Arts - Health Care Administration/Management
Waldorf University
Associates - Sales Management Marketing
St. Cloud Technical
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