Summary
Overview
Work History
Education
Skills
Timeline
Bartender

NICOLE RIO

Mesa

Summary

I have over 30 years experience in the customer service industry in both retail, hospitality, and office work. I am thorough and fast at what I do. I learn new things very quickly. Over the years, I have attended seminars and classes on the proper etiquette on the phone and in person with customers. I get along well with people as I have always lived by the way of "treat others the way I wish to be treated. I can provide stellar recommendations as well.

Overview

14
14
years of professional experience

Work History

Bartender

Delta Airlines Sky Club
03.2025 - Current
  • Serving cocktails that I have mixed. Handling cash/credit card payments. Opening and closing duties (ie: cleaning, stocking, setting alarm, and balancing drawer/money bag).

Bartender

Dark Horse Lounge
08.2022 - 12.2024

Served high customer volumes during special events, nights, and weekends.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.


Bartender

Moose Lodge
05.2022 - 12.2024


Served high customer volumes during special events, nights, and weekends.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.


Bartender

The Florence & Funky Monkey
01.2021 - 05.2022

After covid I worked occasionally at these 2 bars that were owned by the same woman.


Served high customer volumes during special events, nights, and weekends.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Mojo Lounge
08.2018 - 03.2020

Served high customer volumes during special events, nights, and weekends.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Multiple
08.2011 - 08.2018

My first bartending job was with BBC. A catering company based out of San Francisco CA. I worked music festivals, concerts, and private events (ie: company parties, holiday events, wedding, etc). In 2013 I began bartending at a TGIFriday's restaurant in San Mateo CA. After they closed in 2015, I began bartending at Jack's restaurant in San Mateo CA. From here I began at Mojo Lounge in Fremont CA (see previous employment details.


My job descriptions are the same as the others except for BBC. Working concerts involved other duties such as loading and unloading product from trucks to take to the bar areas.

Education

Diploma - Basic Studies

Castro Valley High School
Castro Valley, CA
06-1991

Skills

  • Customer service
  • Excellent communication skills
  • Type 70 wpm
  • Excel
  • Quickbooks

Timeline

Bartender

Delta Airlines Sky Club
03.2025 - Current

Bartender

Dark Horse Lounge
08.2022 - 12.2024

Bartender

Moose Lodge
05.2022 - 12.2024

Bartender

The Florence & Funky Monkey
01.2021 - 05.2022

Bartender

Mojo Lounge
08.2018 - 03.2020

Bartender

Multiple
08.2011 - 08.2018

Diploma - Basic Studies

Castro Valley High School
NICOLE RIO