Nicole R. Klein
La Grange,Illinois
Summary
To obtain a paraprofessional position with an educational environment that would utilize my education and life experience to benefit others.
Overview
14
14
years of professional experience
Work History
Motor Safari Adventure Guide
Chicago Zoological Society
04.2007 - 04.2020
- Operate multi passenger motor vehicle, ensuring passenger and pedestrian safety
- Act as zoo liaison, providing zoo guest with educational information
- Increased repeat business through outstanding customer service and attention to detail in planning memorable adventures.
- Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
- Delivered effective safety debriefings to guests to promote safe environment.
Personal Support Work
Self Employed
02.2018 - 06.2019
- Provide support for family with adolescent son with autism, cerebral palsy, and intellectual disability
- Administer food and medicine through gastrostomy feeding tube
- Supervise client at his home to guide him to be as independent as possible
- Promote socialization and enrichment through recreational activities both in community and home
- Supervise and practice activity of daily living skills (i.e., dental hygiene, personal effects organization, assist with toileting, monitor appropriate utilization of communication device, etc)
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Direct Service Professional
Park Lawn
06.2014 - 06.2015
- Managed a caseload of individuals with varying developmental and/or intellectual disabilities
- Maintained records of participant performance, documenting medical / behavioral / unusual incidents
- Assisted participants in hygiene, feeding, toileting, and other acts of daily living skills
- Developed and implemented weekly curriculum and leisure activities
Social Work Intern
Park Lawn
01.2014 - 05.2014
- Supported individuals with developmental disabilities to enhance their functional independence
- Shadowed Home Based Support Services staff in several home visits to program participants
Business Service Clerk
United Airlines
01.2006 - 09.2006
- Entered payroll and attendance records of approximately 2500 employees
- Organized and maintained file rooms and inventory
Education
Bachelor of Arts - Social Work
Lewis University
Romeoville, IL01.2014
Skills
- Team player
- Empathetic
- Dependable
- Proficient at Words
- Creative mind
- Motivated
- Exceptional interpersonal skills
- Problem-solver
- Constant learner
Affiliations
- National Social Worker Association, 2012-2014
- Phi Alpha Social Work Honor Society
Awards
- Dean’s List, 3
- Christian Brothers Scholarship, 2014
Timeline
Personal Support Work
Self Employed
02.2018 - 06.2019
Direct Service Professional
Park Lawn
06.2014 - 06.2015
Social Work Intern
Park Lawn
01.2014 - 05.2014
Motor Safari Adventure Guide
Chicago Zoological Society
04.2007 - 04.2020
Business Service Clerk
United Airlines
01.2006 - 09.2006
Bachelor of Arts - Social Work
Lewis University
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