Nicole Robbins
East New Market,MD
Summary
Experienced Unit Technician adept at providing patient care and technical support in medical settings. Known for acute attention to detail, exceptional organization skills, and ability to thrive in fast-paced environments. Previous roles included troubleshooting equipment, managing inventory, and supporting nursing staff, resulting in enhanced unit efficiency and heightened patient satisfaction.
Overview
20
20
years of professional experience
Work History
Surgical Specialties and Robotics Unit Technician
TidalHealth Nanticoke
Seaford, Del
12.2021 - Current
- Performed electrocardiograms and documented results in the patient's chart.
- Provided assistance to nursing staff during patient exams, treatments, and procedures.
- Assisted with patient transfers from bed to strher or wheelchair.
- Documented patient vital signs including height, weight, temperature and blood pressure readings.
- Collected specimens for laboratory testing such as urine, sputum, throat swabs.
- Maintained inventory of medical supplies and equipment needed for daily operations.
- Ensured all medical records were properly maintained in accordance with HIPAA regulations.
- Monitored patients' progress by taking notes on their condition and reporting changes to physicians or nurses.
- Provided emotional support to patients undergoing difficult medical treatments or procedures.
- Supported nursing staff in day-to-day operations.
- Attended training to validate or refresh basic professional skills.
- Performed basic, non-invasive medical assistant duties.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Worked on variety of projects to provide supplemental support to unit staff and enhance department.
- Escorted patients before and after surgical procedures.
Rehabilitation Specialist
Division Of Rehabilitation Services
Salisbury, MD
05.2015 - 05.2018
- Identified physical and mental disabilities through client assessments.
- Created customized treatment plans for clients, based on their unique requirements and preferences.
- Conducted frequent assessments to evaluate client performance and progress
- Guided and supported clients to adapt to lifestyle changes caused by disability.
- Participated in rehabilitation-focused conferences to enhance knowledge and glean new practices
- Collaborated with a multidisciplinary team including physicians, psychologists and social workers to develop treatment plans for clients.
- Developed and implemented rehabilitation plans for clients with physical, cognitive and developmental disabilities.
Mobile Crisis Counselor
Affiliated Sante Group
Baltimore, MD
07.2011 - 05.2015
- Provided crisis intervention services to individuals experiencing emotional distress.
- Conducted in-person assessments of clients' psychological functioning.
- Developed and implemented case management plans tailored to the unique needs of each client.
- Advised families on how to best support their loved ones during times of crisis.
- Maintained accurate records of all counseling sessions and progress notes.
- Provided referrals, resources, and follow-up care as needed for clients in need of additional services.
- Researched current evidence-based interventions to ensure best practice standards are met.
- Offered telephone triage services to assess risk levels and provide appropriate interventions or referrals when necessary.
- Responded quickly and effectively to emergency calls involving potential suicidal behavior or self-harm risks.
- Coordinated with community organizations, schools, hospitals, law enforcement agencies, and other stakeholders involved in providing crisis services.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Handled crisis situations with exceptional tact, enacting best possible interventions for service and support.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Assessed risk to client, loved ones or general public through established evaluation procedures.
Senior Case Manager
Dorchester County Youth Services
Cambridge, MD
04.2004 - 07.2011
- Conducted assessments to determine individual service requirements and care needs.
- Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes.
- Assisted clients in accessing community resources such as housing, employment opportunities, healthcare.
- Provided ongoing support to clients through regular home visits or telephone contact.
- Engaged families in order to promote positive family dynamics that contribute to a successful recovery process.
- Attended court hearings as an advocate for the client when necessary.
- Conducted outreach activities within the local community targeting at-risk populations who may benefit from agency services.
Education
Associate of Science - Practical Nursing
Delaware Technical And Community College - Owens
Georgetown, DE08-2024
Bachelor of Arts - Social Work
Salisbury University
Salisbury, MD05-2003
Some College (No Degree) - Criminal Justice
University of Maryland - Eastern Shore
Princess Anne, MDSkills
- Electronic Health Records Management
- Vital signs monitoring
- Patient Care Coordination
- Healthcare Team Collaboration
- Communication and Interpersonal Skills
- Medical terminology knowledge
- Adaptability and Flexibility
- Time management abilities
- Organizational Skills
- Direct Patient Care
- Surgical Assistance
- Team building
- Multitasking
Timeline
Surgical Specialties and Robotics Unit Technician
TidalHealth Nanticoke
12.2021 - Current
Rehabilitation Specialist
Division Of Rehabilitation Services
05.2015 - 05.2018
Mobile Crisis Counselor
Affiliated Sante Group
07.2011 - 05.2015
Senior Case Manager
Dorchester County Youth Services
04.2004 - 07.2011
Associate of Science - Practical Nursing
Delaware Technical And Community College - Owens
Bachelor of Arts - Social Work
Salisbury University
Some College (No Degree) - Criminal Justice
University of Maryland - Eastern Shore
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