Nicole Roberts
Centreville,VA
Summary
An enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior. Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote a stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden
07.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista
Starbucks
10.2022 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Applied Science - Elementary Education
Northern Virginia Community College
Manassas, VA12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Performance Improvement
- Relationship Management
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Conflict and Complaint Resolution
Continuing Education
I plan to transfer in the fall of 2025 to George Mason University to continue my education for a master's degree in Elementary Education.
Additional Information
I would love to take some time to share a little bit about myself. I am a fun and optimistic person with loads of fun experiences to share! I have always wanted to become a teacher ever since I was a little girl. I enjoy spending time with young children and teaching them to grow and learn about all of the beautiful things that surround us. I also own a jewelry business and take pride in being crafty. One of my favorite things to do outside of work is to spend time at home with my two baby bunnies.
Timeline
Server
Olive Garden
07.2023 - 03.2024
Barista
Starbucks
10.2022 - 12.2023
Associate of Applied Science - Elementary Education
Northern Virginia Community College
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