Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Roberts

Kansas City,MO

Summary

My objective is to find a job that applies my customer service skills, organizational skills and desire to succeed while expanding my knowledge. I am a very goal-oriented individual who is always looking to work as a team. I am a hard worker who strives to learn as much as I can.

Overview

6
6
years of professional experience

Work History

Private Nanny

Shena Rulon and Jon Mejia
03.2013 - 12.2013
  • I was a nanny for a mother and father with a 3 year old daughter and a 2 year old son. I would prepare meals and perform household chores. I would assist the children in learning. I would take the children to scheduled activities.

Lead Hostess

Bristol Seafood Grill
11.2011 - 12.2012
  • I would greet all customers and take reservations through Open Table. I would conduct all my hosts to seat guests and get updates of the floor. I would assist servers with anything from putting orders into the computer to running food. I would schedule special occasions as well as assisting callers.

Lifestyle Consultant

Massage Heights Tiffany Springs
03.2011 - 07.2011
  • I check all customers into our Retreat. I ensure they have completed an intake form with their signature. I check all customers out of our Retreat, ensuring they have had above adequate services. I am also responsible for trying to sell each new guest on our membership programs. I set appointments for both walk-in customers as well as our current members. I contact all customers to confirm their future appointments.

Leasing Assistant

Preservation Housing Management
10.2009 - 10.2010
  • I would input all applications into Yardi Voyager and Screening Reports. I would approve and deny applicants. I would conduct interviews with prospective applicants at Hawthorne Place Apartments in Independence, MO. I would show the applicant's their new apartments. I would ensure applicants were satisfied with their apartment or town home. I would assist in producing the lease and other necessary addendums as well as signing the lease and all other paperwork with the new resident. I would answer calls regarding any leasing questions as well as any other questions the applicants and new residents had.

Receptionist

Preservation Housing Management
10.2008 - 10.2009
  • I would input all applications into Yardi Voyager. I would answer 5 telephone lines. I would assist all of the residents who walked into the office as well as the prospective residents. I would schedule appointments for employees and residents. I would maintain schedules on Microsoft Outlook. I would assist the office staff with filing, reports, and signing with the residents.

Lead Hostess

Raglan Road Irish Pub
01.2008 - 09.2008
  • I would greet all customers and take many of them on a Pub Crawl. I would manage the gift shop and seat customers while getting them acclimated to Raglan Road. I would assist servers with putting orders in.

Education

High School Diploma -

Liberty High School
Liberty, MO
01-2004

Skills

  • Event planning proficiency
  • Staff leadership
  • Food safety
  • File management

Timeline

Private Nanny

Shena Rulon and Jon Mejia
03.2013 - 12.2013

Lead Hostess

Bristol Seafood Grill
11.2011 - 12.2012

Lifestyle Consultant

Massage Heights Tiffany Springs
03.2011 - 07.2011

Leasing Assistant

Preservation Housing Management
10.2009 - 10.2010

Receptionist

Preservation Housing Management
10.2008 - 10.2009

Lead Hostess

Raglan Road Irish Pub
01.2008 - 09.2008

High School Diploma -

Liberty High School

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Nicole Roberts