Nicole Roberts
Whitehall,NY
Summary
Compassionate Registered Nurse experienced in delivering comprehensive patient care across nursing home and hospital environments. Fostered trusting relationships with diverse patient populations to improve health outcomes while collaborating effectively with healthcare professionals. Coordinated clinical operations to consistently meet and exceed care standards, driven by a commitment to continuous improvement and optimal patient care.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Behavioral Health Nursing Supervisor
CHCRR
Rutland, Vermont
10.2024 - Current
- Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources, and quality care.
- Supervised nursing staff to ensure high-quality patient care standards.
- Conducted performance evaluations to support staff development initiatives.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Monitored compliance with healthcare regulations and organizational policies.
- Resolved conflicts among medical staff in a professional manner.
- Investigated complaints from patients regarding their care experience.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Educated patients and families about mental health conditions and treatment options.
- Implemented crisis intervention techniques during acute behavioral episodes.
Registered Nurse, Surgical Care Unit
RRMC
Rutland, Vermont
09.2021 - 10.2024
- Administered medications and treatments per physician orders in a fast-paced environment.
- Administered medications as prescribed by the surgeon according to established protocols.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Coordinated patient care with interdisciplinary teams and ensured communication among staff.
- Performed wound dressing changes following prescribed orders from the physician.
- Educated patients and families on post-operative care instructions and recovery plans.
- Informed patients, family members, and caregivers of physician instructions for post-operative at-home care.
- Delivered medications prescribed by the surgeon in accordance with established protocols.
- Recorded patient outcomes, new post-operative prescriptions and other information in patient charts.
Registered Nurse, Medical-Oncology Unit
Rutland Regional Medical Center
Rutland, VT
09.2019 - 09.2021
- Provided comprehensive care to patients with diverse diagnoses, managing treatment from initiation to completion.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Facilitated therapeutic communication and crisis intervention, helping patients redirect negative behaviors and enhance coping abilities to minimize further disability.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
- Provided emotional support to end-of-life patients through compassionate listening., offering emotional support and a compassionate listening ear.
Registered Nurse Rehabilitation Unit
Granville Center
Granville, NY
06.2019 - 09.2019
- Conducted comprehensive patient assessments and evaluated care plans to ensure optimal recovery outcomes.
- Assisted patients with long-term physical disabilities and chronic illnesses by creating personally tailored recovery plans.
- Developed and provided educational resources for nursing staff and patients to enhance understanding of care procedures.
- Created tailored recovery plans for patients with long-term physical disabilities and chronic illnesses to support individual rehabilitation goals.
Licensed Practical Nurse
Granville Center
Granville, NY
05.2018 - 06.2019
- Administered medications to patients during scheduled rounds, ensuring adherence to treatment plans.
- Monitored and recorded patients' vital signs regularly.
- Processed physician orders to ensure timely patient care.
- Processed physician orders to facilitate timely and accurate patient care.
- Conducted glucose tests to monitor patients' blood sugar levels.
- Supervised care staff to ensure effective patient support.
- Developed comprehensive reports with physicians and family members to facilitate communication.
Certified Nursing Assistant
CNA, Granville Center
Granville, NY
12.2005 - 05.2018
- Supported individuals in performing daily living tasks to enhance their independence.
- Provided support during meal times to ensure proper nutrition and hydration.
- Offered companionship and emotional support to enhance residents' quality of life.
- Facilitated range of motion exercises to improve mobility and flexibility.
Certified Nursing Assistant
CNA, Pleasant Valley Nursing Center
Argyle, NY
08.2008 - 09.2012
- Facilitated range of motion exercises to improve mobility for patients.
- Supported individuals in performing daily living activities such as bathing and dressing.
- Provided support during meal times by assisting clients with feeding.
- Engaged in meaningful conversations with patients to foster a supportive environment. and emotional support to improve patient well-being.
Certified Nursing Assistant
CNA, The Orchard
North Granville, NY
04.2011 - 12.2011
- Provided support for daily personal care tasks, such as bathing and dressing, to enhance client well-being.
- Supported clients in performing range of motion exercises to improve mobility and flexibility.
- Assisted clients with daily tasks to improve their quality of life. with their daily meals by providing feeding assistance and ensuring nutritional needs were met.
- Provided companionship and emotional support to improve residents' overall well-being.
Education
Associate of Science - RN
North Country Community College
Ticonderoga, NYAssociate of Science - LPN
North Country Community College
Ticonderoga, NYCertified Nursing Assistant (CNA) -
Indian River Nursing and Rehab Center
Granville, NYSkills
- Mental health assessment
- Crisis management
- Behavioral intervention
- Medication management
- Medication Administration
- Patient care coordination
- Patient intake assessment
- Patient education
- Patient support
- Accurate documentation
- Electronic charting
- Behavioral observation
- Therapeutic techniques
- Quick problem solver
- Task delegation
- Multitasking and prioritization
- Organized
- Emotional intelligence
- Support and education
- Physician communication
- Pain management
Accomplishments
- Presidents List
- Phi Theta Kappa Honor Society Member
Certification
- CPR certified through American Heart Association
- Narcan Certified through NYSDOH Opioid Overdose Program
- American Foundation Suicide Prevention Training
Volunteer
- Whitehall Youth League Center Volunteer
Timeline
Behavioral Health Nursing Supervisor
CHCRR
10.2024 - Current
Registered Nurse, Surgical Care Unit
RRMC
09.2021 - 10.2024
Registered Nurse, Medical-Oncology Unit
Rutland Regional Medical Center
09.2019 - 09.2021
Registered Nurse Rehabilitation Unit
Granville Center
06.2019 - 09.2019
Licensed Practical Nurse
Granville Center
05.2018 - 06.2019
Certified Nursing Assistant
CNA, The Orchard
04.2011 - 12.2011
Certified Nursing Assistant
CNA, Pleasant Valley Nursing Center
08.2008 - 09.2012
Certified Nursing Assistant
CNA, Granville Center
12.2005 - 05.2018
Associate of Science - RN
North Country Community College
Associate of Science - LPN
North Country Community College
Certified Nursing Assistant (CNA) -
Indian River Nursing and Rehab Center