Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Robinson

Marysville,MI

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.

Overview

27
27
years of professional experience

Work History

Special Needs School Bus Driver

Dean Transportation
02.2011 - Current
  • Enhanced safety by conducting thorough pre-trip and post-trip inspections of the school bus.
  • Contributed to the overall success of the school''s special needs program by reliably transporting students to extracurricular activities, field trips, and appointments.
  • Improved on-time arrival rates by diligently planning efficient routes and managing unforeseen circumstances.
  • Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.

Sales and Customer Support

Sunshine Pools Spas & Tanning
04.2008 - 01.2010
  • Built lasting relationships with clients through consistent follow-up and personalized service.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Sandwich Artist Shift Manager

SUBWAY®Restaurants
09.2006 - 12.2007
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Managed and motivated employees to be productive and engaged in work.

Front Desk Receptionist

St Clair Inn
08.1997 - 06.1999
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

No Degree - Hospitality Administration And Management

Baker College Port Huron Mi
Port Huron, MI

Certification - Travel/Travel Agent

Penn Foster Career School
Scranton, PA
06.2024

Skills

  • Patience and understanding
  • Strong empathy
  • Defensive Driving
  • Route Planning
  • Customer Service
  • Money handling abilities
  • Teamwork and Collaboration
  • Appointment Scheduling
  • Office Organization
  • Hospitality services
  • Telephone Etiquette
  • Verbal and written communication

Timeline

Special Needs School Bus Driver

Dean Transportation
02.2011 - Current

Sales and Customer Support

Sunshine Pools Spas & Tanning
04.2008 - 01.2010

Sandwich Artist Shift Manager

SUBWAY®Restaurants
09.2006 - 12.2007

Front Desk Receptionist

St Clair Inn
08.1997 - 06.1999

No Degree - Hospitality Administration And Management

Baker College Port Huron Mi

Certification - Travel/Travel Agent

Penn Foster Career School

Similar Profiles

CREATE PROFILE
Nicole Robinson