Nicole Robles
Stockton,CA
Summary
Dedicated and result-driven Manager with over a decade of leadership experience. A proactive problem-solver with strong organizational and multitasking abilities, committed to delivering exceptional service and driving business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Dominos
Stockton, US
11.2016 - Current
- Oversee all aspects of store operations including staffing, training and performance management.
- Lead a team of employees to maintain high standards of food quality, customer service, and store cleanliness.
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase profitability.
- Monitor inventory levels, place supply orders, and ensure proper stock management to prevent shortages or overages.
- Foster a positive and productive work environment by providing ongoing coaching, mentorship, and performance evaluations.
- Maintain compliance with company policies, health regulations, and food safety standards.
- Effectively handle customer inquiries and resolve complaints to maintain a high level of customer satisfaction.
Assistant Manager
Subway
Stockton, California
06.2014 - 11.2016
- Assisted in overseeing daily store operations, including employee supervision, training, and scheduling.
- Managed inventory levels, conducted regular stock audits, and coordinated food orders to ensure product availability.
- Provided excellent customer service by addressing inquiries, resolving concerns, and ensuring timely order fulfillment.
- Maintained a clean and organized work environment while adhering to health and safety guidelines.
Education
High School Diploma -
South Gate High School
South Gate, CA05-2012
Skills
- Inventory management
- Health regulations
- Strategic planning
- Efficient multi-tasker
- Operational management
- Staff training and development
Certification
- CA Food Handlers
- CPT I
Accomplishments
- General Manager of the year
- Most consistent operational manager
- Manager of the quarter
Languages
- Spanish, Fluent
- English, Fluent
Objective
To find a stable and permanent position within a company that offers the opportunity for both professional and personal growth. A company that can utilize and benefit from my experience in management.
Timeline
General Manager
Dominos
11.2016 - Current
Assistant Manager
Subway
06.2014 - 11.2016
High School Diploma -
South Gate High School
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